Dana Rayhaan

Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’ Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly Ensure the correct and economical use of cleaning agents an More...

Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity Implement and execute all sales objectives and action plans to reach More...

Supervise the Outlet Kitchen in the preparation and presentation of all food items in accordance with the hotel’s SOPs and standardized menu guidelines Monitor regular standards of production to ensure highest level of quality Monitor all aspects pertaining to the control of More...

Responsible for selling off-site events and locations Handle all meetings and catering enquiries according to standard procedures Act as a one-stop shop for clients for detailed event planning and work closely with banquet operations, food & beverage management, rooms division More...

Promote the brand name through formulated advertising and public relations campaign and plan and reinforce the corporate identity Support the implementation of ongoing, focused media and community relations programs, that are strategically planned to support and enhance the area ma More...

Perform tasks as per instructions from the immediate Supervisor and as per duty schedule e.g. basic cleaning work, polishing equipment, table settings etc Communicate with guests as per instructions e.g. place orders in the kitchen, pick up the food, clear and reset tables Ensure More...

Establish audit requirements to ensure compliance in Food Safety, Occupational Safety and Environmental regulations Oversee all audit results, evaluate trends, communicate results and establish action plans to ensure hotel remains in compliance with corporate and regulatory requirem More...

Offer consistently professional, friendly, warm and engaging service Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact Take outlet reservations, handle the rese More...

Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Take full responsibilities of the pastry and bakery kitchen section Create high quality and creative pastry products to satisfy the customer Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks Ensure the highest standards and consi More...

Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned o More...

Direct and coordinate the activities of all security personnel Ensure that all hotel properties are adequately secured at all times Prepare daily incident reports, requisitions and other inter office memos and ensure that all allegations of the crime and other incidents are invest More...

Support Chef de Partie or Demi Chef de Partie in the daily operation and work Work according to the menu specifications by the Chef de Partie Keep work area at all times in hygienic conditions according to the rules set by the hotel Control food stock and food cost in your sectio More...