Customer Problems Jobs in Dubai
Customer Problems Jobs in Dubai
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Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...
Responsibilities: Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices More...
Responsibilities: Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitabilit More...
Responsibilities: Planning and developing merchandising strategies. Analyzing sales figures, market trends and customer behavior to determine product needs. Stocking sales floor shelves and creating attractive product displays. Determining the need for and implementing product p More...
Responsibilities: Own & define the Careem Plus sub-brand positioning: differentiated value proposition, and sub-brand strategy Guide the Brand team on building the Careem Plus sub-brand guidelines (visual guidelines, value props messaging direction etc.) Develop the marketing c More...
Responsibilities: Working on various sales or commercial assignments, from customer-facing sales roles to product management or marketing. Participating in career development and formal training, receiving coaching and mentoring. Networking globally and cross-functionally, leading More...
Responsibilities: Setting sales goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending qu More...
Responsibilities: Define, test, and evaluate growth initiatives Identify opportunities on the product funnel and work with product teams to experiment and implement changes to unlock incremental growth. Drive user acquisition, activation & retention strategies; report daily and More...
Responsibilities: Working with the sales and operations team to convert the demand plans into physical orders. Understanding business trends, opportunities and how they impact the demand forecast. Planning and scheduling order timelines to be consistent with customer requirements w More...
responsible for: Managing overall execution of a project with accountability on revenues, contribution margin and cash. Coordinating directly Project Team members and oversees the overall project activities. Leading communication with customers, managing project deliverable and dis More...
Responsibilities: Achieving business goals and revenue targets. Overseeing daily operations, managing budgets, and setting performance objectives. Recruiting, training, and supporting general managers as well as conducting regular performance appraisals. Developing and implement More...
Responsibilities: Design, develop and implement end to end RPA solutions for a variety of business tasks, along with integration with many target state systems. Efficiently manage solution architecture and design of robotics platforms in close collaboration with Channel, BSS and OSS More...
Responsibilities: Identify and monitor the performance of the program and its impact on the customer funnel Brainstorm, design and create insightful dashboards for performance monitoring and identifying trends Synthesize current business intelligence and trend data to support recom More...
Responsibilities: Serves as the subject matter expert (SME) on Cloud Security for Careem Develops standards, policies and procedures as well as best practices documentation. Participate in efforts that tailor the company’s security policies and standards for use in cloud envi More...
Enterprise Applications Manager
Responsibilities: Designing, implementing and supporting complex Enterprise Solutions to ensure the best in class systems and business processes are adopted for Careem to ensure we provide the best experience to all stakeholders. Overall responsible for running the Enterprise Applic More...
Responsibilities: The role of Global Infrastructure Manager is to Plan design and deploy IT infrastructure services and systems, voice and data network, monitor and maintain databases and end to end support communication capabilities (LAN & WAN). Develop and maintain policies an More...
Responsibilities: Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative. Responsible for Hit Rates targets Close interacti More...
Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...
Help Desk Operator
Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...
Responsibilities: Preparing financial statements, reports, memos, invoices letters, and other documents. Answering phones and routing calls to the correct person or taking messages. Handling basic bookkeeping tasks. Filing and retrieving corporate records, documents, and reports More...
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