Customer Experience Leader Jobs in UAE

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential.

Develop and execute health and safety plans in the workplace according to legal guidelines Prepare and enforce policies to establish a culture of health and safety Evaluate practices, procedures and facilities to assess risk and adherence to the law Conduct training and presentat More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Complete weekly time & expense reports on behalf of assigned consultants, including AmEx reconciliation and payment tracking Arrange travel on behalf of assigned consultants and any necessary foreign visas Schedule meetings as requested for assigned consultants and / or practic More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential.

Responsibilities: Meeting with the marketing and design teams to define advertising strategies and requirements. Conducting market research through techniques such as A/B testing to guide the marketing strategy. Developing and implementing digital advertising campaigns to increas More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential.

Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a t More...

Receiving and placing customer service telephone calls. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, drafting status reports on customer service issues.

Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a t More...

Responsibilities: Monitoring and forecasting marketing and sales trends. Assisting in the development of marketing plans. Conducting research on specific market conditions. Analyzing consumer preferences to determine the potential sales of a product or service. Analyzing prices More...

1. Supports and provides service via toll free, e-mails, live chats, and social media to manage the business relationship with customers.2.Performs outbound surveys to ensure customer satisfaction for Sales and After Sales Services.3. Generates Sales Leads.4. Registers customer det More...

Implement Global Outsourcing global initiatives into the region, working with central and other regional SME’s to build mechanisms for successful launch. Define, prioritize and plan regional projects aligned to Global and Regional CS programs. Secure multi-disciplinary resour More...

Relocate to Malta Dynamics 365 for Customer Engagement Solution Architect (Consulting/Big 4) About the ClientOur Client is a Microsoft Gold Partner and leader in Microsoft software implementations formedium to large organisations, providing their clients with the ability to keep up wi More...

Description: We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Naturally to More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...

To welcome the customers in a courteous manner and to answer phone efficiently and to provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel.Essential Roles and ResponsibilitiesOperational Roles and Respo More...

- Answering calls and Emails - Sending template emails for the undelivered emails - Dispatching orders to the courier - Monitoring the flow of the orders - Inbound and outbound callsFluent Arabic and English - Great Communication skills - flexible to work evening shifts - Excellent c More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential.