Customer Experience Lead Jobs in UAE

Urgent opening Customer Service Executive Remuneration The monthly AED 3000 to AED 4500 will be provided based on experience and caliber Round trip tickets will be provided to hometown for vacation Paid Annual leave as per land of law Accommodation & Transport More...

Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your More...

An excellent understanding of local UAE premium market and HNWI & UHNWI clients. Vast experience in developing and executing marketing & communication plans in premium markets. Private medical care and/or luxury and/or hospitality experience. Proficient Arabic skills (spea More...

Establish clear client retention goals Process milestones for the clients and employees to work toward Assist customers with setting up and navigating programs or software Promote the value of the product Upsell services and products with the brand image Promote value through c More...

ITPMedia Group is one of the largest media companies in the Middle East, with a portfolio of more than 100 brands. We deliver quality, real-time content to our audiences, viewers, delegates and guests through digital, print, events, awards, video content, social media platforms and so More...

Responsibilities: Investigating user experience design requirements for our suite of digital assets. Developing and conceptualizing a comprehensive UI/UX design strategy for the brand. Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Our client, a premier Physiotherapy and Orthopedic Centre, is currently looking for a Lead Physiotherapist that specializes in Musculoskeletal, Orthopedic and Neuro spinal to be based in Abu Dhabi. For this role, you will have the following responsibilities: Leads and directs phy More...

Responsibilities: Create a talent acquisition strategy. Interview candidates who are applying for a job. Assess the needs of current employees. Adjust employee benefits according to observed needs. Conduct employee satisfaction surveys. Visit job fairs at schools or universiti More...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and stan More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: .Develop and drive customer growth strategies. .Deliver agreed annual sales revenue, direct margins, volumes, price and product mix for UOP GPS product portfolio. .Manage the 18-month forecast in SFDC, work with Credit & Collections to maintain past dues in li More...

Were looking for a Senior/Lead Architect for a vibrant team in Dubai that can grow with the business. You should have a background working on residential and commercial projects such as retail spaces, gyms. You will be managing a small team of 2-3 from the outset as well as clients an More...

Extend personal service and attention to all guests, with particular emphasis on Club Rotana and VIP Guests Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests Maintain an up to date knowledge of the hotel and lo More...

Responsibilities: Service mall rollout support – factor uploads in SAP, creation of customer and user accounts in mall Order tracking and expediting – monitor unbooked orders, trace and update orders till confirmation of delivery, post-delivery clarifications Track repa More...

Responsibilities: Candidate with Customer Service & logistics experience in FMCG companies + Finance background +Very good communication. Experience of using ERP software, preferably in JD Edwards. Logistics skills to handle shipments independently. FMCG background is mandato More...

Responsibilities: Ensure excellent delivery of SaaS products in alignment with client requirements. Assess customer requirements and propose technical solutions and guidance in collaboration with Sales, Account Management and Services teams at ITO Handover. Develop a deep understan More...

* Coordinating the operational tasks and processes in the Digital product teams and manage expectations to/from stakeholders. * Driving continuous improvement in the Digital product team tasks and standard operating procedures. * Reporting on team operational support performance and c More...

Responsibilities: Execution of multi discipline design (FEED and Detail Engineering) for EPC scope of work. Act as engineering manager in offshore EPC projects. Should have background in offshore structural engineering Prepare and review engineering studies, design drawings and d More...