Customer Experience Lead Jobs in UAE

Responsibilities: Research trending keywords. Create and edit content to include popular keywords. Use analytical tools to gauge the success of content. Work with social media teams to optimize campaigns.

Responsibilities: Conducting employee benefits meetings, including new hire orientations, benefit fairs, and staff meetings. Overseeing all employee benefit programs such as medical, disability, retirement, and other supplement benefits the company has to offer.

Responsiibilities: . Manage the qualification of UOP’s entities in the customer portal (ENOC, ADNOC, QP,OQ). . Manage the comprehensive UOP ME ISC activities which covers: . Availability of product, Logistics, Shipping coordination . Customer Document requirement and coordin More...

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal dat More...

Responsibilities: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Proactively promote all properties and services within the Jumeirah portfolio in a friendly, professional and efficient manner upselling whe More...

Key Responsibilities: Ensuring customer satisfaction through direct liaison with client representatives, customers and service recipients Specific Portal upkeep for Ventia and daily activities and invoicing Development and maintenance of documentation and quality assurance inform More...

Responsibilities: Overseeing and supervising employees and all activities of the purchasing department. Preparing plans for the purchase of equipment, services, and supplies. Following and enforcing the company's procurement policies and procedures. Reviewing, comparing, ana More...

Responsibilities: . Manage the customer base in the Middle East, developing a strong understanding of the assigned customer in terms of their business drivers, buying behaviors and decision-making process. . Work with the Customer Success Organization (CSO) to develop and maintain r More...

Responsibilities: As the product and domain SME, work closely with the Solution Architects and Airlines sales and account teams to pursue sales opportunities for Honeywell Forge Flight Efficiency on a global scale Using product and industry expertise, deliver credible and persuasiv More...

Responsibilities: Be part of a team that develops comprehensive Customer Marketing project briefs that inform all outbound marketing programs. You will engage with product marketing managers, channel managers, industry marketing managers, etc., to lead development and translation of More...

Collect and analyze data regarding customer preferences, demographics, buying habits and needs to better identify market potential and factors influencing product demand, and provide inputs to the KYC and CRM Tech. Manager for technical development of the interface/ tool to be used fo More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Conducting in-depth research on industry-related topics in order to develop original content. Developing content for blogs, articles, product descriptions, social media, and the company website. Assisting the marketing team in developing content for advertising More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels.

Responsibilities: Writing, editing and proofreading content. Managing a content team consisting of writers, graphic designers, videographers, etc. Formulating a cross-platform content strategy. Brainstorm with team members to develop new ideas. Build a following on social media More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i More...

Responsibilities: Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing our social media platforms. Preparing accurate More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing our social media platforms. Preparing accurate More...