Customer Assistance Jobs in Dubai,sharjah

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Duties: Providing Clear Instructions: Offer clear and concise instructions on downloading, installing, and setting up the DAWAK mobile app. Walkthrough the App's Features: Provide a step-by-step walkthrough of app features, including scheduling appointments, accessing medical record More...

Job Responsibilities/Accountabilities: To check if there are any improvements that can be made to the service provided. To ensure the customer is fully satisfied. To demonstrate care and support for the customer. To capture any dissatisfaction before it potentially becomes severe. To More...

About the job Job Title: Customer Service Specialist Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support a More...

Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Responds to customer queries (inbound and outbound) in friendly, professional and supportive way Ensures compliance with agreed KPIs Demonstrates politeness, poise, dignity and emotional maturity in handling calls; handles difficult cases with required frequency and quality Deals w More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Attends to all patrons request and enquiries Ensures security of cash, ticket stub and equipment in Reel Cinemas. Performs duties in Box Office, Concessions, retail, coffee shop, lounges and ushering. Operates automated ticketing system. Assists in acknowledgement of delivery an More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the o More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Ensure chain of operations in the call center that works to understand customer problems and convey them/transfer them to the relevant work team or department. The Customer Service Executive will act as an intermediary, provide information on products/services, and resolve any issues More...

Essential Functions/Core Responsibilities Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Provide high quality customer service by answering custom More...

Responsibilities: - Communicate with customers to understand their needs and provide timely solutions - Assist customers with account setup, troubleshooting, and technical support - Manage customer accounts and ensure they are up to date with the latest information - Conduct research More...

Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service proc More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the More...

Responsibilities: Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sal More...