Role Purpose & ScopeProvide 2nd level technical onsite support of CSG WBMS products to an Abu Dhabi UAE based customer by resolving technical issues with customers and meeting SLA requirements. Responsible for customer ticket management customer escalations and customer reporting;

Role Purpose & ScopeProvide 2nd level technical onsite support of CSG WBMS products to an Abu Dhabi UAE based customer by resolving technical issues with customers and meeting SLA requirements. Responsible for customer ticket management customer escalations and customer reporting;

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