Concierge Agent Jobs in UAE

Job Description Manage the functioning of all departmental employees and facilities (Reception, Guest Service Center, Bell team, Drivers, Concierge, Guest Experience, Night shift – 45 person manning) Develop and maintain a motivational working environment within the department taking More...

Responsibilities of Door Attendant • Welcome Guests on arrival and assist with their luggage. • Oversee delivery and safe keeping of luggage, keep the luggage room in order. • Stay current on all hotel services as well as VIP requirements and special events. • Demonstrate a current kn More...

Support our company’s philosophy and company culture through the use of the 11 Pillars and Departmental Legendary Quality Experiences, on a daily basis, to ensure Guest Satisfaction and the achievement of our Mission Statement. Ensure proper, efficient and profitable function More...

Responsibilities: Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage More...

Job Description To anticipate all guest needs and handle all guest inquiries To oversee the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and b More...

Roles and responsibilities Act as a hotel “ambassador” at all times. Deliver luggage to the guest room within 7 minutes. Ability to exert physical effort in placing, removing and transporting guest luggage. Deliver messages, packages and facsimiles within 7 minutes o More...

What will you do? Responsible for overseeing and supervising the operations of the Front Desk, Guest Services, Bell, Door, Concierge and Night Audit Ensures that all Front Office Policies and Procedures are adhered to. Ensures VIP procedures are being met or exceeded daily for all Gu More...

As the Resort Manager, you will primarily be focused on ensuring the Front Services, Front Office and Concierge are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. In addition, the direct functiona More...

Take a journey to Greece on the sandy shores of Palm West Beach. Offering a touch of luxury with access to the sparkling Arabian Gulf, KYMA Beach Dubai, is inspired by the multicultural yet vibrant spirit of the Mediterranean and the lively vibes of Greece. This beach club and restau More...

Attend review of daily event sheet with Concierge Supervisor. Be knowledgeable about hotel facilities, updated on activities, promotions, and happenings in the hotel/city to provide accurate information. Ensure that the front entrance and Bell Desk are manned continuously, and dri More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To ensure the efficient running of the day and evening operations in the hotel. To oversee directly the ambassador on evening shift of the hotel and the Front Office operations during the morn More...

Evaluate everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales and housekeeping to ensure optimal level of guest satisfaction. Manage and greet all guests, monitor and resolve all requests. Perform check IN/OUT of guests using Opera More...

Greet guests in a professional and friendly manner, surpassing their expectations from arrival to departure. Maintain effective communication with all relevant departments to ensure seamless service delivery. Stay updated on hotel and local services, keeping abreast of any changes More...

Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an up to date knowledge of the hotel and local services Mai More...

Evaluate everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales and housekeeping to ensure optimal level of guest satisfaction. Manage and greet all guests, monitor and resolve all requests. Perform check IN/OUT of guests using Opera More...

To load cars for departing guests, ensuring a polite manner and courteous farewell, remembering to confirm the number of pieces with the departing guest To unload luggage from the cars for arriving guests, following health and safety manual handling guidelines. To direct and escor More...

Roles and responsibilities The Customer Service Representative function is responsible to assist customers in multiple capacity according to the requirement of the assigned property/location. Can perform the functions related to Parking Administration, Concierge and Guest Service Ope More...

Roles and responsibilities Job Description Genuine service personality, with high EQ. Minimum 4 years’ experience in Hospitality industry. Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry. Minimum of More...

Roles and responsibilities 1. Customer Service Excellence Ability to handle guest inquiries, complaints, and requests professionally and courteously. Active listening skills to fully understand guest needs and provide personalized solutions. Strong problem-solving skills to addr More...

Roles and responsibilities An opportunity has arisen for Guest Services Executive to join the Concierge team at Jumeirah Marsa Al Arab Residences. The main duties and responsibilities of this role: Understand the complaints/issues, carry out all the relevant equipment’s to More...