Call Center Jobs in UAE

. Patient Complaints · Receive and document patient complaints, ensuring all relevant details are recorded accurately and comprehensively. This includes gathering information about the nature of the complaint, the timeline of events, and any specific concerns raised by the patient. More...

Roles & Responsibilities Handle inbound and outbound customer calls, providing excellent service and resolving inquiries or issues in a timely manner. Assist customers with account-related transactions, such as deposits, withdrawals, and transfers. Provide accurate information about More...

Record the call details in the system along with summary of query Ensures patients details are updated in the relevant databases Answering or making calls to patients to learn about and address their needs, complaints, or other issues with products or services. Responding efficie More...

Team Management: Lead and support a team of call center agents. Performance Monitoring: Track and analyze performance metrics, providing feedback and coaching. Training and Development: Conduct training sessions to enhance agent skills and knowledge. Quality Assurance: Ensure hig More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and trouble problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. More...

Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments. Excellent leadership and communication skills, with the ability to build strong working relationships with diverse teams an More...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

People Management Roles and Responsibilities: You’ll have experience of leading multi-territory teams, with a proven track record of exceeding performance targets. You’ll be a natural leader with experience of people management, coaching and developing a team to b More...

**Please submit your application with subject line as for the Job applying for and if you only MEET the requirements. Interested candidates may submit their CV /Resume passport visa copy notice period and salary expectations to confidential Call Centre SupervisorJOB SUMMARY / PURPOSE More...

Team Management: Lead and support a team of call center agents. Performance Monitoring: Track and analyze performance metrics, providing feedback and coaching. Training and Development: Conduct training sessions to enhance agent skills and knowledge. Quality Assurance: Ensure hig More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valu More...

List Of Available Vacant Positions (New Updates) • Bike Delivery Boy • Call Center Agent • Driver • Customer Service Representative • Operations Coordinator • Warehouse Supervisor • Logistics Manager • Courier Dispatcher • Sales Executive • IT Support Specialist • Administrative Assis More...

About the job Job Title: Microsoft Team leader Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and acco More...

Responsibilities As a Medical Claims Contract Administrator, your key responsibilities will include Managing and processing new enrollment applications, ensuring all necessary documentation is received, and data is accurately entered into our system. Providing top-notch custom More...