Call Center Jobs in Dubai

The Call Center Agent is responsible for handling inbound and outbound calls providing customer service and resolving issues or inquiries. This role involves maintaining a positive company image answering questions about products or services and ensuring customer satisfaction. The ide More...

Roles and responsibilities We are seeking a highly motivated and talented individual to join our team as a Call Center Executive. As a Call Center Executive, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for More...

Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents. Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and int More...

Responds to incoming calls from patients,dental offices, or other stakeholders as per standard. Coordinates with dental staff by efficiently scheduling and rescheduling patient appointments using the dental practice's appointment management system, to identify available appoint More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Provide friendly, quality client care to the patients. Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely, efficient and knowledgeable manner. Provides continual evaluation of processes and procedures. Responsib More...

Call Center Agent Job Description Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbo More...

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Job Summary & Purpose:The objective of this role is to audit the work done by call center agents (LOBs like Chat Inbound & Outbound ca BO) The role also caters to incremental improvement to achieve process excellence.Key Performance Areas (KPAs) & Principal Accountabilitie More...

Able to collaborate and coordinate with various department for resolution Ensure regular training,supervising, guiding and motivating their staff members to provide excellent services to customers Implement new customer service metrics and reporting systems Conduct daily team hud More...

**Please submit your application with subject line as for the Job applying for and if you only MEET the requirements. Interested candidates may submit their CV /Resume passport visa copy notice period and salary expectations to confidential Call Centre SupervisorJOB SUMMARY / PURPOSE More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Bachelor's degree in Computer Science or related field. Professional certifications such as ITIL. 1+ year experience providing technical support in a healthcare environment Experience with health information systems, such as EMR systems, patient portals, and medical imaging system More...

Office Administrator Emiratization: Patient Administrator - Front Desk Emergency Department Coordinators Call Center Agent Talent Acquisition Officer Qualification: High school diploma or any bachelors degree With Emirati Passport and Family book With Administrative More...

People Management Roles and Responsibilities: You’ll have experience of leading multi-territory teams, with a proven track record of exceeding performance targets. You’ll be a natural leader with experience of people management, coaching and developing a team to b More...

Telesales Representative Male /FemaleJob description.Qualifications and Requirements:Experience: Minimum of 1 to 2 years of experience in telesales preferably in the gaming or online entertainment industry.Language Proficiency: Fluency in Telegu Kannada and Hindi is essential. Profi More...