Call Center Jobs in Abu Dhabi

DescriptionRole : IT Operations Engineer (Outsource)Location : Abu Dhabi Role Purpose: Monitor Performance of On-Shift Operators and providing assistance when needed.To educate the System Operators regarding their roles responsibility and authority.To execute the daily operation task More...

DescriptionRole: Program ManagerLocation: Abu DhabiRole Purpose:Responsible for overseeing the implementation and review of the product management guidelines and supporting the cross-functional teams that are responsible for improving them.He/she will be responsible for supporting the More...

Actively sell/cross-sell asset and liability products to new and existing customersPrepare assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing UnitReceive and process customer requests (e.g. account opening FAB online More...

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills More...

The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries group bookings VIP experiences schools camps corporate visits and social media inquiries responses. The role is essential in guiding potential customers capturing lea More...

DescriptionRole: Call Center AgentLocation: Abu Dhabi ROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according More...

DescriptionRole: Rehab & Retention Specialist Role Purpose:Provide full support to ADIB customers facing financial difficulties and requesting either Liability Certificate or No Liability Certificate and to offer comprehensive financial solutions which help manage the customer ne More...

DescriptionPosition: Senior Program Manager - Home Finance Location: DubaiRole Purpose:To support the Head of Product Management to manage the performance of Home Finance products as per the banks strategy including but not limited to product marketing process improvement revising ris More...

DescriptionResponsibilities Lead and support a team of Senior Technical Support Analysts and Field Technicians to deliver high levels of service excellence. Supervise and coordinate the activities of Field Technicians ensuring timely responses to onsite support needs and efficient iss More...

Handle incoming calls emails and messages promptly and professionally offering exceptional service to both Arabic and nonArabic speaking guests.Act as a liaison between guests and internal departments (e.g. housekeeping engineering F&B) to ensure guest requests are fulfilled effic More...

To coordinate all service requirements addressed to IRD  and ensure their immediate action aiming for the highest possible guest satisfaction.To promote efficiency confidence courtesy and an extremely high standard of social skills. To display a pleasant manner and positive attit More...

Core Responsibilities:Generic Accountability:Actively sell/cross-sell asset and liability products to new and existing customersPrepare assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing UnitReceive and process custo More...

Generic AccountabilityKYC & onboarding governance framework  ensure a thorough understanding of on-boarding governance framework to onboard as CB & banks processes/guidelines.Ops Risk Management: adhere to SOPs to ensure the processing of customer transactions.Compli More...

To perform daily call center activities communicating with all call center callers ensuring highest level of customer service and courtesy in line with Masdar standards and requirements.Responsibilities : Handle all incoming and outgoing telephone calls professionally and direct More...

We are actively seeking a highly skilled and experienced Network IT Administrator with a minimum of 5 years of expertise in network administration. Join our dynamic IT team and play a crucial role in maintaining securing and optimizing our network infrastructure. Key Responsibilities: More...

Generic AccountabilityKYC & onboarding governance framework  ensure a thorough understanding of on-boarding governance framework to onboard as CB & banks processes/guidelines.Ops Risk Management: adhere to SOPs to ensure the processing of customer transactions.Compli More...

JOB PURPOSE: Support Head of Mortgage on comprehensive management of the Mortgage Business of FAB (Islamic and Conventional) with the aim of building a sustainable & profitable assets book.ACCOUNTABILITIES:Support Head of Mortgage Product on the followings:Strategy:Develop and imp More...

The Real Estate Quality Assurance Officer will ensure the accuracy and quality of property listings monitor call center performance evaluate customer satisfaction and assess the effectiveness of sales and marketing processes. This role is crucial in maintaining the company s reputat More...

DescriptionRole : XXLocation : XX Role Purpose:To lead and manage end-to-end projects within the call center division ensuring timely and cost-effective delivery while mitigating risks enhancing operational readiness and promoting continuous process improvements. The role also ensures More...

Job Title : Fleet Call Center SupervisorDivision : OperationsDirect Reporting to : Transport Operation ManagerWork Location: Abu DhabiSalaryAED per month full package PURPOSE As a Fleet Call Center Supervisor your main responsibility is to oversee and manage the operations of the call More...