Call Center Jobs in Abu Dhabi

DescriptionRole: Call Center AgentLocation: Abu Dhabi ROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according to procedures guide...

DescriptionRole: Rehab & Retention Specialist Role Purpose:Provide full support to ADIB customers facing financial difficulties and requesting either Liability Certificate or No Liability Certificate and to offer comprehensive financial solutions which help manage the customer needs as well as main...

DescriptionPosition: Senior Program Manager - Home Finance Location: DubaiRole Purpose:To support the Head of Product Management to manage the performance of Home Finance products as per the banks strategy including but not limited to product marketing process improvement revising risk and operation...

Job Title : Technical Support Engineer - Network IP TelephonyCertification :Cisco Certified Network Associate (CCNA)CompTIA NetworkCCNP Voice certificationCisco Certified Design Associate (CCDA)Experience : 6Responsibilities :Ensure high availability and reliable performance of the Network & IP Tele...

JOB PURPOSE: Support Head of Mortgage on comprehensive management of the Mortgage Business of FAB (Islamic and Conventional) with the aim of building a sustainable & profitable assets book.ACCOUNTABILITIES:Support Head of Mortgage Product on the followings:Strategy:Develop and implement business str...

Core ResponsibilitiesActively sell/cross-sell asset and liability products to new and existing customersPrepare assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing UnitReceive and process customer requests (e.g. account opening NBAD...

DescriptionResponsibilities Lead and support a team of Senior Technical Support Analysts and Field Technicians to deliver high levels of service excellence. Supervise and coordinate the activities of Field Technicians ensuring timely responses to onsite support needs and efficient issue resolution....

Handle incoming calls emails and messages promptly and professionally offering exceptional service to both Arabic and nonArabic speaking guests.Act as a liaison between guests and internal departments (e.g. housekeeping engineering F&B) to ensure guest requests are fulfilled efficiently.Address gues...

To coordinate all service requirements addressed to IRD  and ensure their immediate action aiming for the highest possible guest satisfaction.To promote efficiency confidence courtesy and an extremely high standard of social skills. To display a pleasant manner and positive attitude at all times and...

JOB PURPOSE: Support Head of Mortgage on comprehensive management of the Mortgage Business of FAB (Islamic and Conventional) with the aim of building a sustainable & profitable assets book.ACCOUNTABILITIES:Support Head of Mortgage Product on the followings:Strategy:Develop and implement business str...

Generic AccountabilityKYC & onboarding governance framework  ensure a thorough understanding of on-boarding governance framework to onboard as CB & banks processes/guidelines.Ops Risk Management: adhere to SOPs to ensure the processing of customer transactions.Compliance Risk Management: Ensure comp...

To perform daily call center activities communicating with all call center callers ensuring highest level of customer service and courtesy in line with Masdar standards and requirements.Responsibilities : Handle all incoming and outgoing telephone calls professionally and direct the calls to respect...

We are seeking a proficient Real Estate Call Center Agent with a minimum of 2 years of experience in the real estate sector. The ideal candidate should possess in-depth knowledge of local and off-plan projects demonstrate efficiency in data entry and be fluent in both Arabic and English languagesQua...

We are actively seeking a highly skilled and experienced Network IT Administrator with a minimum of 5 years of expertise in network administration. Join our dynamic IT team and play a crucial role in maintaining securing and optimizing our network infrastructure. Key Responsibilities: Pro...

Job Title : Fleet Call Center SupervisorDivision : OperationsDirect Reporting to : Transport Operation ManagerWork Location: Abu DhabiSalaryAED per month full package PURPOSE As a Fleet Call Center Supervisor your main responsibility is to oversee and manage the operations of the call center for a f...

The Real Estate Quality Assurance Officer will ensure the accuracy and quality of property listings monitor call center performance evaluate customer satisfaction and assess the effectiveness of sales and marketing processes. This role is crucial in maintaining the company s reputation and driving...

DescriptionRole: CONTACT CENTER AGENTLocation: Abu DhabiRole Purpose:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.Key Accountabilities of the role These are the main responsibilities of this roleRESPONSIBILITIES:1. Handle...

Generic AccountabilityKYC & onboarding governance framework  ensure a thorough understanding of on-boarding governance framework to onboard as CB & banks processes/guidelines.Ops Risk Management: adhere to SOPs to ensure the processing of customer transactions.Compliance Risk Management: Ensure comp...

DescriptionRole : XXLocation : XX Role Purpose:To lead and manage end-to-end projects within the call center division ensuring timely and cost-effective delivery while mitigating risks enhancing operational readiness and promoting continuous process improvements. The role also ensures effective cros...

Lead Developer Amazon ConnectExperience: 8 YearsLocation: Hybrid / Remote UAEEmployment Type: Full-timeAbout the RoleWe are looking for a Lead Developer (Amazon Connect) who is hands-on and experienced in designing developing and delivering contact center solutions leveraging Amazon Connect and AW...