وظائف مراكز الاتصال في الإمارات

Handle incoming calls emails and messages promptly and professionally offering exceptional service to both Arabic and nonArabic speaking guests.Act as a liaison between guests and internal departments (e.g. housekeeping engineering F&B) to ensure guest requests are fulfilled efficiently.Address gues...

Hiring: Ambulance Driver Abu DhabiWe are currently looking for a dedicated and responsible Ambulance Driver to join our team in Abu Dhabi.Key Responsibilities:Safely operate ambulance vehicles during emergency and non-emergency situationsEnsure timely transportation of patients to and from healthca...

To coordinate all service requirements addressed to IRD  and ensure their immediate action aiming for the highest possible guest satisfaction.To promote efficiency confidence courtesy and an extremely high standard of social skills. To display a pleasant manner and positive attitude at all times and...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division.This role is ideal for someone with excellent communication skills a persuasive approach and a targetdriven mindset. The ideal candidate will be comfortable speaking to leads promoti...

We re Hiring: We are looking for an ambitious and talented Female Business Setup Sales Assistant and Consultant to join our team in Dubai. The ideal candidate should be an experienced well organized and proactive Sales & Business Development professional with the objective to win new clients by...

DescriptionRole: Call Center AgentLocation:Ras-Al-KhaimahRole Purpose:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.Key Accountabilities of the role Handle inbound & outbound calls according to procedures guidelines and sch...

Generic AccountabilityKYC & onboarding governance framework  ensure a thorough understanding of on-boarding governance framework to onboard as CB & banks processes/guidelines.Ops Risk Management: adhere to SOPs to ensure the processing of customer transactions.Compliance Risk Management: Ensure comp...

JOB PURPOSE: Support Head of Mortgage on comprehensive management of the Mortgage Business of FAB (Islamic and Conventional) with the aim of building a sustainable & profitable assets book.ACCOUNTABILITIES:Support Head of Mortgage Product on the followings:Strategy:Develop and implement business str...

We are looking for a Call Center Manager to oversee the daily operations of our customer service team and ensure service excellence across all touchpoints. Your mission will be to drive team performance ensure KPIs are met and maintain a high standard of customer interaction and satisfaction.The id...

As the Head of Logistics youll own the end-to-end logistics strategy from sourcing OEM parts in China through shipping to Africa to managing distribution across varied markets. Youll ensure supply chain reliability cost-efficiency operational agility and compliance all key to supporting impact-drive...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advis...

To perform daily call center activities communicating with all call center callers ensuring highest level of customer service and courtesy in line with Masdar standards and requirements.Responsibilities : Handle all incoming and outgoing telephone calls professionally and direct the calls to respect...

Coordinate and collaborate with other departments for sales related matters (Marketing Operations and Finance department)Act as a first point of contact and respond quickly for partner restaurant queries or complaints calls and emails if the Sales Representatives are not available and delegate the t...

We are seeking a proficient Real Estate Call Center Agent with a minimum of 2 years of experience in the real estate sector. The ideal candidate should possess in-depth knowledge of local and off-plan projects demonstrate efficiency in data entry and be fluent in both Arabic and English languagesQua...

We are actively seeking a highly skilled and experienced Network IT Administrator with a minimum of 5 years of expertise in network administration. Join our dynamic IT team and play a crucial role in maintaining securing and optimizing our network infrastructure. Key Responsibilities: Pro...

Job Title : Fleet Call Center SupervisorDivision : OperationsDirect Reporting to : Transport Operation ManagerWork Location: Abu DhabiSalaryAED per month full package PURPOSE As a Fleet Call Center Supervisor your main responsibility is to oversee and manage the operations of the call center for a f...

We are looking for a highly motivated and customerfocused Call Center Agent to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls assisting customers with inquiries and providing excellent service to ensure customer satisfaction.Key Responsibiliti...

YOUR PROFILEExcellent spoken and written command of the English language with a cheerful confident professional and courteous tone.Excellent interpersonal skills and relates well with a wide range of people/customers Demonstrated excellent attention to detailThe Arabic Language is distinct Advantage...

Duties and Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing cust...