Bilingual Customer Service Jobs in UAE

Develop or enhance customer journeys based on new trends/addressing key current gaps. Implement strategic projects that will elevate the customer experience across the portfolio. Coordinate and align with CXOs and dedicated CX specialist across the portfolio on key priorities and More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...

Location: This role will be based remotely in EMEA and Americas regions What your day will look like Your day to day duties will include: Work from your remote home office and provide technical support for employees. Provide technical onboarding support for new employees. Pro More...

Roles and responsibilities Support all Customer Care activities for the assigned Sales Center to support in the delivery of customer service strategy and maintaining high-level of customer satisfaction and experience across different communication channels. Roles And Responsibilitie More...

Meet and exceed sales targets every month. Selling credit cards/personal loans to potential clients. Selling Banking products to customers. Working on existing leads and generate new leads in order to increase sales. Willing to do tele sales and field sales. Identify new business oppo More...

Manage central CX feedback loop Analyze customer feedback and provide actionable insights to improve customer experience Collaborate with cross-functional teams to design and execute customer experience projects Support CX Champions in each NEOM sector, region, or corporate fun More...

Manages Check in and out for all hotel guest; Manages all transaction (Cash, Cheque and Electronic payment); Manages scheduling for front office, inventory management and assists with daily briefings; Participate in enrolling hotel guests into IHG rewards program and assist with More...

First point of contact for our clients on live chats, calls and support emails Ensures that all communication is compliant with financial regulations. This is absolutely top priority Comfortable in taking full ownership of client experience and support Candidates will be trained More...

Minimum 2-3 years of experience in a customer success or account management role. Proven track record of building strong relationships and exceeding customer expectations. In-depth understanding of the retail industry (a plus!). Excellent communication, interpersonal, and problem More...

Responsibilities Driving a high level of quality service support across the entire business Perform detailed date entry in line with pre-defined processes Management of incoming emails and calls from internal colleagues and partners Manage escalations through customer and partner More...

Responsibilities: Developing effective communication platforms for clients and staff. Inspiring repeat business from clients. Conducting customer service workshops and presentations. Monitoring and measuring client satisfaction. Liaising with different departments about client More...

Perform blood withdrawalPerform IV drips & monitorInform clients on pre and post careMaintain a clean and safe workspaceDocument all of your appointmentsRequirements Experience working as lab technician/ dialysis technician/ nurse 1+ years of experienceBenefits More...

Roles and responsibilities Attend the Pre-Arrival meeting, highlighting VIP guests’ arrivals and contacting key guests to promote the Leisure & Spa services and facilities. Develop in-house Leisure Guest tracker to establish needs, interests, movements, special occasions More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Coordinate and manage the implementation of CRM systems and processes. Collaborate with cross-functional teams to gather and analyze customer data for insights and improvements. Create and distribute reports and dashboards to track key metrics and performance indicators. Train an More...

Roles and responsibilities To deliver world class customer service to all audience members, guests, internal and all other external clients of Dubai Opera, by greeting, offering directions and answering enquiries. Proactively promote the full range of Dubai Opera experiences avail More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Roles and responsibilities A Bachelor's or Master’s Degree in Marketing or a related field is preferred. A proven track record of Work Experience as a Customer Engagement Manager or a similar role in a Luxury Hotel environment. Demonstrated proficiency in Customer Engag More...