نبذة عني
Business analytics graduate with experience in business analysis, help desk support, real estate operations, cashiering, and volunteer classroom assistance. Skilled in project management, data analysis, reporting, visual…
Business analytics graduate with experience in business analysis, help desk support, real estate operations, cashiering, and volunteer classroom assistance. Skilled in project management, data analysis, reporting, visualization, Microsoft Office, Excel, Microsoft Project, Python, Java, SQL, Google Cloud, and Power BI.
الخبرة
INTERNSHIP BUSINESS ANALYST
Analyze business and market to identify trends, patterns, and opportunities.
Assist in generating reports and visualizations to communicate insights.
Support the evaluation of key performance indicators (KPIs) and metrics.
Collaborate with cross-functional teams to create opportunities for growth.
Assist in market research and competitive analysis.
Participate in project planning and execution.
Help develop business cases and recommendations for strategic initiatives.
Contribute to applications for funding and scaling of company.
HELP DESK
Provided essential technical support to employees across various construction sites, ensuring seamless operation of critical project management software and hardware.
Offered prompt assistance to site engineers, project managers, and other construction professionals, resolving software glitches, network connectivity issues, and hardware malfunctions.
Diagnosed and resolved software-related problems, including slow performance, crashes, and compatibility issues, by employing systematic troubleshooting techniques.
Guided users through software installations, updates, and configurations, streamlining processes and enhancing overall efficiency.
Implemented remote support solutions, enabling real-time troubleshooting, and minimizing downtime for off-site construction projects.
Played a pivotal role in the setup and maintenance of IT infrastructure at construction sites, including Wi-Fi networks, printers, and communication systems.
ASSISTANT TO BROKER MANAGER
Managed accounts receivable, accounts payable, credit card and bank account reconciliations, billing, and collections.
Assisted in contract completion, tour scheduling, property research, and customer appointments.
Handled property management tasks including lease management, maintenance scheduling, and vendor management.
Evaluated and improved processes, recommended changes to enhance company efficiency.
Evaluated software products, made recommendations, and managed company marketing.
CASHIER
Gained valuable customer service skills, cash handling experience, and effective communication with diverse customers.
Managed transactions, processed credit card payments, and operated point-of-sale systems.
Developed time management skills, multitasking abilities, and effective problem-solving.
Collaborated within a team, contributed to store operations, and assisted colleagues.
Demonstrated attention to detail, adaptability, and strong work ethic.
VOLUNTEER WORK
Assisted kindergarten teachers with classroom activities, assignments, and educational games.
Contributed to special events planning, language and literacy support, administrative tasks, and parent engagement.
Ensured a safe and clean environment for children, promoting hygiene practices.