Swarnalatha Kovi

• Expertise in System and Server administration of Windows and Wide knowledge in SSO, ADFS, SAML, OAUTH, SSPR, LDAP, WAP, PTA, PHS, RBAC, Kerberos KDC, M365 concepts, Ping Identity.
• Experience in Performance Monitoring, Security, Trouble shooting, Backup, Disaster recovery, Maintenance and Support of Azure AD and authentication, Azure AD synchronization, Device Registration, MDM, MAM concepts.
• Expertise in Azure infrastructure management (Azure Web Roles, Worker Roles, SQL Azure, Azure Storage, Azure AD Licenses, Office365).
• Experience in managing Microsoft Windows server infrastructure and data-center operations by effectively planning, installing, configuring, and optimizing the IT infrastructure to achieve high availability and performance.
• Hands on experience in power platform, Power BI and power automate with Certification in PL-900.
• Planning and implementing Disaster Recovery solutions, capacity planning, data archiving, backup/recovery strategies, Performance Analysis, and optimization.
• Create an azure function (C#), micro services, Agile methodologies, Git version control system.
• Developing, designing, testing, maintaining, and supporting web applications for clients.
• Expertise in setting up cluster environment for load balancing and high availability of Windows servers.
• Advice and implemented Office 365 & SharePoint Online Admin Center configuration change management in security, compliance, retention policies, strategies, and best practices.
• Experience in working with Windows Server 2008/2008 R2, 2012 Active Directory and Administration.
• Experience in automating day-to-day activities by using Windows Power Shell.
• Experience in deploying Microsoft Azure Multi-Factor Authentication (MFA).
• Experience in managing Azure Storage Accounts.
• Experience in migrating on premises to Windows Azure using Azure Site Recovery and Azure backups.
• Ability to work effectively and efficiently as a team member as well as individually with a desire to learn new skills and technology.
• Deployed Dockers Engines in Virtualized Platforms for containerization of multiple apps.
• Collaborated with the Networking Team, Stakeholders and Microsoft Representatives to develop a desired outcome.
• Excellent problem solver possessing positive outlook with a blend of technical and managerial skills aimed at delivering the task before deadlines.

Working on data management disciplines including data integration, modeling, and other areas directly relevant to business intelligence/business analytics development.
Experience handling escalated support tickets and Incident management (ICM) for various cloud solutions like Azure VMs, Network security groups, Key vault and traffic manager, containerization, Dockers, and Kubernetes.
Providing front end support to Business facing Identity and authentication issues in Azure and on perm AD with wide knowledge in MFA, Conditional access policy, Identity protection, Kerberos authentication, Windows hello.
Azure AD MFA (Multi-factor Authentication)- both Azure cloud MFA and Azure MFA NPS Extension
Active Directory Federation Server (ADFS)
AAD Conditional Access Policy and security controls
AAD Enterprise Application Management and Application Proxy, Modern Authentication/Federation protocols (SAML, OAuth, OIDC)
AAD Identity Protection
Azure Device Registration Configuration
AAD Pass-through authentication, AAD Seamless Single Sign-On (SSO)
Azure User Sign-in configuration
Windows Hello for Business
Microsoft Graph API
Develop and maintain the Resource groups and instances using .NET framework, PowerShell, Kusto query language and build system.
Update, Edit, Add, and Remove data on Azure DevOps using C#.
Provided high availability for IaaS VMs and PaaS role instances for access from other services in the VNet with Azure Internal Load Balancer.
Experience with Microsoft Azure, Azure Resource Management templates, Virtual Networks, Storage, Virtual Machines, and Azure Active Directory.

Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
As a Salesforce admin, working on Service Cloud and Sales Cloud to create new cases, assign the Cases, Prepare the solution for the case, Submit for approval if Case needs.
Working in a Core Service team as a day to day Admin work to Create Permission sets, giving access to other users, Create a new users as New hire.
Created Workflows, Escalation Rules and Approval processes, Email Templates, Relationships and developed validation rules and configured Web-To-Lead, Email-To-Case, Assignment and Auto-response rules.
Writing the Test Classes, Helper Classes for Triggers and Apex Classes, creating the Custom Controllers for VF pages as per business requirements.
Developed, launched and managed in-depth Reports and Dashboards for all team functions on both management and individual levels.
Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com.
Worked on REST and SOAP API’s to integrate data from External systems to Salesforce using Oracle as a Fusion Middleware.
Wrote SOSL and SOQL queries with consideration to Governor Limits to export bulk data and data modifications.
Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
Responsible for migrating data from one Sandbox environment to another sandbox environment using Change Sets.
Implemented Salesforce lightning components based on the client requirement to change the classic version to lightning version.
Developed VF pages using Lightning Design System.
Knowledge in Creating multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Application development using J2EE Architecture.
Experienced in writing queries and stored procedures for oracle database.
Experience in web technologies like HTML, CSS, JavaScript, Ajax etc.
Have end to end knowledge on Agile Methodology, worked with Scrum Masters, IM PMs on requirements.
Requirement gathering and analysis.
Architecting and working with solution leads.
Participate in Requirement discussion meetings from various channels.
Worked on SQL Loader for loading data from legacy system to current system.
Participate in the full SDLC (Agile), including meetings, iterative development, estimations and design sessions.
Analyzed the business requirement and developed app using Java and Mozilla XUL.
Involved in development using spring, Hibernate and JSF Framework.
Used ANT script for project deployment.
Use case, design – class, sequence diagrams, User Interface design.
Data Modeling – logical and physical models.
Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis.
Understand the business aspect of the application and converted into requirements document.
Create POC for first time patterns and vendor integrations.
Code review with the developers and delivery team.
Develop Functional Requirements Specification (FRS).
Create Unit Test Documents as part of code deliverables.

Worked in Oracle Back-end PL/SQL Development i.e., Stored Procedures, Packages, Functions & Triggers using SQL Navigator and Toad as development tools.
Involved in Software Requirement Specification and Technical Design. Development, Testing, Implementation and Training with web Development techniques.
Designed and developed Reports as per Client Requirement
Created SQL Queries using Toad tool and scheduled some of the Common Reports.
Involved in enhancement of Forms, Reports by User Interaction.
Created Control Files for SQL Loader to load data from Text Files.