نبذة عني
Az-104 skilled Cloud Infrastructure Engineerwith vast experience in effective andefficient operations of Azure. Displaysoutstanding knowledge and practicalexpertise to provide exceptional all-aroundservice. Uses analytic…
Az-104 skilled Cloud Infrastructure Engineerwith vast experience in effective andefficient operations of Azure. Displaysoutstanding knowledge and practicalexpertise to provide exceptional all-aroundservice. Uses analytical mindset to optimizeperformance and maintain robust relationswith clients.
الخبرة
Cloud infrastructure engineer
AZ-104 skilled Cloud infrastructure engineer with vast experience in effective and efficient operations of Azure. Responsibilities include being a front-line support to international clients and developers and helping them resolve the issues they encounter.
Cloud Infrastructure Engineer
Dynamic professional with almost 2 years of experience with Microsoft Azure Cloud Services handling 300+ professional and premier tickets.
I aid and assist International clients and developers with the Microsoft Azure services such as Service Bus, Event Hub, Event Grid, Cognitive Search, Notification Hub, Relay, Storage accounts, logic apps, Kubernetes services, App services, Webapps, Virtual networks, private link, etc.
Diagnosed errors, failures, and bottlenecks using software tools.
Responsibilities include being a front-line support aiding scope, troubleshooting, handling escalations, Incident management, active one-on-one discussions with triages Partner Technical Advisors, Subject Matter Experts and Product group team of Microsoft.
Communicated changes through Dynamics 365 workspace and followed documentation procedures for each fix.
Maintained service levels for data and voice infrastructure, exceeding set SLA and KPI metrics.
Identified and recorded trends in fault diagnosis, alerting Product group team to mitigate recurring issues.
Collaborated with engineers and other professionals on technical tasks and complex repairs.
Web Development Internship
Wrote and developed, efficient and well-tested code for clients.
Designed layout and graphics to enhance aesthetics and appearance of website.
Used JAVA, HTML or XML to structure web pages and provide smooth navigation of internet.
Implemented web development best practices to ensure well-architected and supportable code.
Designed four innovative, responsive web-based interfaces using HTML, CSS and Javascript.