Samiha Hussein

Samiha Hussein

Travel Operations Leader
UAE
English, Arabic
Full-time On-site

نبذة عني

Strategic Travel & Operations Leader with 10+ years of experience delivering end-to-end corporate travel solutions, managing high-value client portfolios, and optimizing complex B2B travel operations. Proven expertise in…

الخبرة

Senior Corporate Travel & Operations Consultant

Sky Gate Travel (General Sales Agent of Wizz Air) | NSAS Tourism Group · Abu Dhabi , Abu Dhabi , United Arab Emirates (UAE)
Mar 2024 - حتى الآن · 2 سنوات 4 أشهر

Negotiated vendor agreements exceeding $500K, achieving 15% cost savings, while managing high-value corporate portfolios at 98% SLA compliance. Contracted with leading hotel chains and global suppliers including Rotana, Marriott, TBO, eBooking, TDS, and Within Earth to support corporate travel programs. Coordinated complex executive and VIP travel arrangements including confidential itineraries and high-priority requests for premium clients. Led operational support for Wizz Air UAE, managing high-volume passenger escalations and disruption resolution. Drove workflow optimization and digital operational efficiency within the NDCx B2B platform ecosystem. Reduced booking errors by 25% and implemented compliance frameworks achieving 100% policy alignment.

المهارات

Amadeus Galileo Sabre NDCx Platform Wizz Air Systems TBO Holidays eBooking TDS Within Earth Microsoft Office 365 CRM Systems Power BI Excel Data Visualization Operational Dashboards Corporate Travel Management VIP Travel Executive Travel Vendor Negotiation Hotel Contracting Airline Partnerships Supplier Management Travel Policy Compliance Operational Excellence Process Improvement Workflow Optimization SOP Development KPI Management Business Process Enhancement Budget Management Cost Optimization Performance Reporting Operational Insights Stakeholder Management Cross-functional Collaboration Escalation Management Team Leadership Client Relationship Management
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