نبذة عني
Data analyst with experience in freelance data annotation and analysis, financial services support, machine learning model deployment, and data quality improvement. Holds a B.A. in Economics (Specialized Honors) from Yor…
Data analyst with experience in freelance data annotation and analysis, financial services support, machine learning model deployment, and data quality improvement. Holds a B.A. in Economics (Specialized Honors) from York University, a Big Data Analytics Certification from York University, and a Master of Management Analytics from Queens University.
الخبرة
Data Analyst (Freelance)
Classifying and optimizing a variety of datasets to be used for AI-based projects
Collaborating on projects to improve the content and quality of digital maps used by a global user base
Performing research and evaluation tasks to assess and enhance data quality
Completing data annotation tasks such as image labeling, text, audio and video analysis to help customers enhance their AI and machine learning models
Financial Services Representative
Analyze and deliver high-quality financial data services to advisors, assistants, and investors, focusing on investment accounts, products, policies, and procedures
Resolve inquiries and issues related to mutual funds, ETFs, registered and non-registered investment accounts, and securities by utilizing data-driven insights
Ensure the accurate documentation of financial requests from advisors, assistants, and clients using Salesforce as the primary data management platform
Provide proficient and timely support to advisors and clients for tasks such as account opening, online access assistance, managing incoming/outgoing transfers, processing purchases/redemptions, and exploring account unlocking options
Compile and transform financial data into insightful reports that facilitate decision-making for various stakeholders
Data Analyst
Worked in a team with a professional data science mentor to perform analysis and provide insights for projects in domains ranging from healthcare, media to finance
Deployed machine learning models to perform predictions and analysis
Created visualizations using visualizing packages in Python or BI tools such as Tableau and Power BI
Helped a media client to leverage data to make business decisions
Analyzed HR data to help a client in reducing their attrition rate
Disputes & Credit Representative
Analyzed every case of fraud and/or disputes related to credit card transactions for the clients, identifying the appropriate methods of resolution
Promoted the use of e-statements and educating clients about the dispute-handling process
Ensured adherence to compliance and risk management processes through transparency on products, fees and services
Data Analyst (Trainee)
Developed and maintained a comprehensive database of small and mid-sized clients, ensuring accurate and up-to-date information for effective business decision-making
Performed thorough data validation, employing data cleansing techniques to filter and clean the collected data, ensuring high data quality and reliability
Collaborated closely with the business development team, effectively presenting the results of data analysis in a clear and concise manner