rogy chacko joseph

rogy chacko joseph

Business Analyst (Development & Operations)
Canada
Malayalam, English, French, Hindi

نبذة عني

Creative and forward-thinking senior Business Analyst with more than 6 years of expertise in business analysis and operations, including the creation and application of workable business models that meet quality and serv…

الخبرة

Business Analyst intern

interact health pro
Sep 2023 - حتى الآن · 2 سنوات 9 أشهر

worked in fast paced environment by analyzing data, identifying trends, creating reports, and providing insights that support decision-making processes. a complete form of data analysis, problem-solving, and business strategy working environment

Internship, Business Analyst

Interact Health Pro
Sep 2023 - Dec 2023 · 3 أشهر

Led cross-departmental collaborations.
Educated teams on new processes.
Conducted data analysis for market trends.
Optimized complex database queries.
Merged a website and CRM program.
Developed business requirements.
Researched, developed, modified, and deployed data collection processes.
Leveraged Jira, data visualization tools, and Python to collect, analyze, and present data effectively.
Developed and implemented practical business models to meet quality and service level objectives.

Sr. Business Development Executive

IndiaMart Intermesh Pvt. Ltd – Delhi NCR, India
May 2018 - Nov 2021 · 3 سنوات 6 أشهر

Spearheaded strategic client engagement on Indiamart.com.
Delivered tailored business assistance.
Optimized customer perception through predictive analysis and CRM tools.
Uncovered key factors influencing product perception.
Drove promotional strategies that resonate with clients and target audiences.
Collaborated cross-functionally to streamline processes.
Proactively addressed client concerns.
Ensured a dynamic, customer-centric approach in a rapidly evolving marketplace.

Associate Content Management Executive

Wyzen Systems Private Limited, Delhi NCR, India
Sep 2017 - May 2018 · 8 أشهر

Implemented and maintained a content management system (CMS) to organize and categorize digital assets.
Developed and edited content for various digital platforms, including websites, social media, and newsletters.
Ensured content is accurate and compelling.

Sr. Business Operation Executive

Aegis Global India, Delhi NCR, India
Dec 2015 - Aug 2017 · 1 سنة 8 أشهر

Spearheaded the execution of Suspicion Reports within the First Delight process.
Automated daily tasks through various methods to identify fraud cases based on multiple criteria.
Achieved a 40% detection rate of irrelevant applications during the application phase.
Enhanced the efficiency of the validation process.
Acted as a key representative for the Noodle department in handling externally escalated cases.
Directly influenced critical business outcomes.

المهارات

سحب البيانات تحليل البيانات والتقارير تحليلات البيانات خبرة القيادة Hadoop SQL MySQL Apache Spark Microsoft Server Management Studio Microsoft SQL Server NoSQL IBM SPSS IBM Cognos Analytics SAS Power BI Tableau Python Java Excel Power Query Macros Outlook PowerPoint Word Jira Data analysis Business analysis Business requirements Data visualization Data governance Research Analytical solutions Data extraction Data manipulation Data transformation Data loading Quantitative research Qualitative research Business case development Strategic initiatives Customer support Reconciliations Data management Customer service Report preparation Client relationship management CRM Networking Communication skills Customer service skills Interpersonal skills Critical thinking Strategic mindset Analytical thinking
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