نبذة عني
Creative and forward-thinking senior Business Analyst with more than 6 years of expertise in business analysis and operations, including the creation and application of workable business models that meet quality and serv…
Creative and forward-thinking senior Business Analyst with more than 6 years of expertise in business analysis and operations, including the creation and application of workable business models that meet quality and service level goals. Ready to bring expertise in a challenging role where strategic thinking and business development skills can directly impact and contribute to sustained growth.
الخبرة
Business Analyst intern
worked in fast paced environment by analyzing data, identifying trends, creating reports, and providing insights that support decision-making processes. a complete form of data analysis, problem-solving, and business strategy working environment
Internship, Business Analyst
Led cross-departmental collaborations.
Educated teams on new processes.
Conducted data analysis for market trends.
Optimized complex database queries.
Merged a website and CRM program.
Developed business requirements.
Researched, developed, modified, and deployed data collection processes.
Leveraged Jira, data visualization tools, and Python to collect, analyze, and present data effectively.
Developed and implemented practical business models to meet quality and service level objectives.
Sr. Business Development Executive
Spearheaded strategic client engagement on Indiamart.com.
Delivered tailored business assistance.
Optimized customer perception through predictive analysis and CRM tools.
Uncovered key factors influencing product perception.
Drove promotional strategies that resonate with clients and target audiences.
Collaborated cross-functionally to streamline processes.
Proactively addressed client concerns.
Ensured a dynamic, customer-centric approach in a rapidly evolving marketplace.
Associate Content Management Executive
Implemented and maintained a content management system (CMS) to organize and categorize digital assets.
Developed and edited content for various digital platforms, including websites, social media, and newsletters.
Ensured content is accurate and compelling.
Sr. Business Operation Executive
Spearheaded the execution of Suspicion Reports within the First Delight process.
Automated daily tasks through various methods to identify fraud cases based on multiple criteria.
Achieved a 40% detection rate of irrelevant applications during the application phase.
Enhanced the efficiency of the validation process.
Acted as a key representative for the Noodle department in handling externally escalated cases.
Directly influenced critical business outcomes.