Pratik Das

Developed and communicated the product vision and scope of delivery, providing a clear overview of requirements and ensuring alignment with business objectives.
Designed a structured product roadmap, defining timelines and milestones for delivering product feature requests for B2B products such as Automobile CRM, Dealership Management System, DESKING, and INVENTORY MANAGEMENT.
Assessed customer needs and wishes, prioritized the product backlog, and managed projects from concept to completion, ensuring customer satisfaction and successful product launches.
Conducted product backlog refinement and prioritization, effectively managing change requests and ensuring the timely delivery of high-value features.
Defined acceptance criteria for user stories, ensuring clear expectations and facilitating efficient development and testing processes.
Provided end-to-end assistance to development and quality assurance teams, collaborating closely to ensure the successful implementation and testing of product features.
Conducted product research on the utilization of telematic data for driver behavior monitoring and preventive maintenance, presenting findings to management for data-driven decision making.
Prepared a comprehensive go-to-market strategy for the upcoming launch of the new Fixed Ops Suite, maximizing market penetration and driving sales growth.
Participated in user interviews and customer surveys, gaining insights into customer needs and identifying problem statements to be addressed for customer success.
Contributed to defining strategic goals and business objectives as part of the leadership group, aligning product development efforts with overall company direction.
Worked on integration projects with various OEMs in the automotive industry, including Mercedes-Benz, Aston Martin, Toyota, Mitsubishi, and GM, ensuring seamless integration and collaboration.
Created high-quality user stories, collaborating with other product owners, UX designers, and developers to deliver exceptional user experiences.
Utilized project management tools such as JIRA, Azure DevOps, and Asana to effectively manage project timelines, tasks, and deliverables.
Leading the AI initiatives like Email Editors, Virtual Salesperson, Customer Propensity Scoring and Chat GPT integrations.

Developed and communicated the product vision and scope of delivery, providing a clear
overview of requirements and ensuring alignment with business objectives.
Designed a structured product roadmap, defining timelines and milestones for
delivering product feature requests for B2B products such as Automobile CRM,
Dealership Management System, DESKING, and INVENTORY MANAGEMENT.
Assessed customer needs and wishes, prioritized the product backlog, and managed
projects from concept to completion, ensuring customer satisfaction and successful
product launches.
Conducted product backlog refinement and prioritization, effectively managing change
requests and ensuring the timely delivery of high-value features.
Defined acceptance criteria for user stories, ensuring clear expectations and facilitating
efficient development and testing processes.
Provided end-to-end assistance to development and quality assurance teams,
collaborating closely to ensure the successful implementation and testing of product
features.
Conducted product research on the utilization of telematic data for driver behavior
monitoring and preventive maintenance, presenting findings to management for datadriven decision making.
Prepared a comprehensive go-to-market strategy for the upcoming launch of the new
Fixed Ops Suite, maximizing market penetration and driving sales growth.
Participated in user interviews and customer surveys, gaining insights into customer
needs and identifying problem statements to be addressed for customer success.
Contributed to defining strategic goals and business objectives as part of the leadership
group, aligning product development efforts with overall company direction.
Worked on integration projects with various OEMs in the automotive industry, including
Mercedes-Benz, Aston Martin, Toyota, Mitsubishi, and GM, ensuring seamless
integration and collaboration.
Created high-quality user stories, collaborating with other product owners, UX designers,
and developers to deliver exceptional user experiences.
Utilized project management tools such as JIRA, Azure DevOps, and Asana to effectively
manage project timelines, tasks, and deliverables

Led the technical product development of the global shopping experience, driving higher Shop-to-Cart conversion rates, average order value, and revenue per visit by leveraging Agile methodology and Salesforce.com.
Reduced user exit rates and improved customer satisfaction by implementing customer-centric strategies based on individual interests and preferences.
Maintained strong relationships with customers and represented their requirements throughout the development process, ensuring their needs were met.
Acted as the Guardian for Agile Implementation, ensuring adherence to Agile principles and practices within the team.
Played a key role in program management activities for the Online Solution Configurator Module, coordinating with cross-functional teams and analyzing future dependencies for API integrations and event subscriptions.
Collaborated with stakeholders across functional areas to implement product and solution strategies, creating the Product Backlog for future sprints and releases.
Conducted market analysis to identify opportunities and assess competitive sites, making product recommendations to drive a best-in-class global experience.
Ensured offerings were defined to maximize profitability and customer satisfaction, adjusting product strategies to respond to competition.
Developed and maintained the product roadmap, outlining dependencies, timelines, milestones, and acceptance/success criteria for Dell Commerce Services products.
Created business and technical requirements to architect solutions that adhered to modern design principles and performance standards.
Assisted with release planning, sprint planning, and estimation sessions, delivering reports to track progress and communicate updates.
Collaborated with product development leaders in engineering/R&D teams to ensure customer needs and requirements were effectively represented.
Served as a subject matter expert for internal and external product events, providing insights and expertise on the product and its features.

Drove product enhancements that significantly increased customer value and revenue, resulting in a 20% growth in sales.
Collaborated with the Senior Product Owner to define, develop, and refine requirements for a complex software product, effectively shaping the product roadmap.
Defined, clarified, and prioritized user stories, working closely with the product manager and development teams to ensure alignment with use cases, features, and overall product goals.
Successfully facilitated Release Planning, Sprint Planning, and Reviews in collaboration with the scrum masters, ensuring efficient and effective project execution.
Collaborated with development teams to produce technically focused user stories, ensuring accuracy and feasibility in implementation.
Coordinated with other product teams to manage inter-dependencies and ensure seamless integration of features and functionalities.
Provided valuable input to the strategic vision for the product, contributing to its long-term success and market competitiveness.
Effectively communicated and expressed Product Backlog items, definitions, grooming, refinement, and prioritization to achieve business goals.
Actively participated in customer calls and meetings, listening to customer requirements and providing expert advice on product features and strategic direction.
Presented and demonstrated the solution to external groups and customers, effectively showcasing its value and capabilities.
Served as a subject matter expert for internal and external product events, sharing insights and knowledge to enhance understanding and engagement.

Led the gathering and elicitation of business requirements for functional enhancements and change requests, ensuring alignment with client needs and objectives.
Conducted thorough gap analysis and preliminary design proposals for the Managed Care module of DXC's MAPS product, contributing to the overall improvement of the system.
Prepared comprehensive user documentation, including problem resolution, help pages, tooltips, and user manuals, enhancing user experience and facilitating problem-solving.
Analyzed business and functional requirements, creating user stories, business requirement documents, data elements, business rules, use cases, UI designs, and mockups.
Collaborated closely with software architects and lead architects to ensure technical feasibility and seamless development process.
Educated engineers and test analysts on healthcare domain knowledge, enabling them to better understand and contribute to the project.
Managed product backlog refinement and prioritization, as well as change request management, ensuring efficient and effective project execution.
Provided end-to-end assistance to the development and QA teams throughout the development and testing phases, ensuring smooth progress and timely delivery.
Supported the testing team in identifying key test scenarios and reviewing test case scripts, ensuring comprehensive and accurate testing coverage.
Conducted user acceptance testing to validate the quality and functionality of the product, identifying and resolving any issues or bugs.
Conducted application demos and actively participated in various scrum ceremonies, fostering collaboration and effective communication within the team.

Prepared a comprehensive feature list for incorporation into a new product, ensuring alignment with end-state requirements.
Conducted gap analysis to identify existing features and researched enhancements, documenting findings to drive product improvements.
Documented functional business requirements, including screen mockups, data elements, list of values, and business rules, ensuring clear communication and understanding.
Conducted interviews and meetings to gather requirements, facilitating effective collaboration and information exchange.
Prepared detailed Business Requirements Document, providing a comprehensive roadmap for product development.
Analyzed complex business requirements and proposed solutions, contributing to the successful delivery of high-quality products.
Acted as Product Owner, actively participating in product backlog grooming and prioritization.
Supported change request management, defect triage, and resolution, ensuring smooth project execution.
Collaborated with the testing team to define key test scenarios and reviewed test case scripts, ensuring comprehensive test coverage.
Managed communication and coordination between onsite and offshore teams, fostering effective collaboration and information sharing.
Ensured clear understanding of requirements within the team, clarifying queries and providing guidance as needed.
Provided end-to-end assistance to the development and QA teams throughout the development and testing phases, ensuring successful project delivery.
Led the project team in delivering high-quality deliverables within tight timelines, effectively managing resources and priorities.
Conducted application demos, training sessions, and various Scrum ceremonies, facilitating effective communication and collaboration.