Niket Patel

Niket Patel

Business Intelligence developer with more than 12 yeas of IT experience
Canada
Gujarati

نبذة عني

Seasoned IT professional with over 12 years of experience in development and support projects, specializing in data visualization and business analytics tools. Successfully delivered multiple client solutions across dive…

الخبرة

Technology Lead | Business Intelligence Developer

Infosys Ltd
Mar 2016 - Jan 2024 · 7 سنوات 10 أشهر

• Led a BI team in managing and enhancing over 150 dashboards across EMEA regions, significantly improving reporting efficiency and data visualization capabilities • Collaborated with business users to gather requirements and translate them into technical specifications for BI solutions, incorporating best practices and recommendations to align with business objectives and user needs • Designed and executed data models, KPI metrics and ETL processes to ensure data accuracy and consistency • Introduced process improvements that led to a 20% reduction in service request volume and made several enhancements and automation to boost dashboard performance • Administered Qlik management console portal, efficiently managing administrative tasks and monitoring daily ETL jobs to ensure optimal system performance and data integrity • Resolved incidents related to dashboards and access point portal, ensuring continuous functionality • Managed the deployment of dashboards across different environments and servers, including routine upgrades of components • Achieved Power BI certification and designed reports to demonstrate expertise in DAX, M language, dataset management, and data modeling • Applied best practices for dashboard and report design to improve refresh times and user experience

Technology Lead | Business Intelligence Developer

Infosys Limited
Apr 2016 - Jan 2024 · 7 سنوات 9 أشهر

Led a BI team in managing and enhancing over 150 dashboards across EMEA regions, significantly improving reporting efficiency and data visualization capabilities
Collaborated with business users to gather requirements and translate them into technical specifications for BI solutions, incorporating best practices and recommendations to align with business objectives and user needs
Designed and executed data models, KPI metrics and ETL processes to ensure data accuracy and consistency
Introduced process improvements that led to a 20% reduction in service request volume and made several enhancements and automation to boost dashboard performance
Administered Qlik management console portal, efficiently managing administrative tasks and monitoring daily ETL jobs to ensure optimal system performance and data integrity
Resolved incidents related to dashboards and access point portal, ensuring continuous functionality
Managed the deployment of dashboards across different environments and servers, including routine upgrades of components
Achieved Power BI certification and designed reports to demonstrate expertise in DAX, M language, dataset management, and data modeling
Applied best practices for dashboard and report design to improve refresh times and user experience

Senior System Engineer

Infosys
Oct 2013 - Mar 2016 · 2 سنوات 6 أشهر

• Translated business requirements into technical specifications for Oracle forms and Oracle database • Played a key role in conducting root cause analysis for critical issues, applying proficiency in Oracle Forms and PL/SQL to identify and address underlying causes effectively • Participated in full development lifecycle activities, including business requirement gathering, coding, unit testing, UAT and PROD support • Prepared and maintained all release related document

Senior System Engineer

Metro Customer File Management
Oct 2013 - Mar 2016 · 2 سنوات 5 أشهر

Translated business requirements into technical specifications for Oracle forms and Oracle database
Played a key role in conducting root cause analysis for critical issues, applying proficiency in Oracle Forms and PL/SQL to identify and address underlying causes effectively
Participated in full development lifecycle activities, including business requirement gathering, coding, unit testing, UAT and PROD support
Prepared and maintained all release related document

System Engineer

Infosys
Feb 2012 - Sep 2013 · 1 سنة 7 أشهر

• Created and maintained desktop intelligence reports (SAP BO) for strategic decision-making by business stakeholders • Identified and debugged system issues using comprehensive troubleshooting and root cause analysis • Implemented and managed projects using the Planview PPM solution • Took full ownership of application management, ensuring smooth operations and prompt resolution of issues

System Engineer

Planview Team
Feb 2012 - Sep 2013 · 1 سنة 7 أشهر

Created and maintained desktop intelligence reports (SAP BO) for strategic decision-making by business stakeholders
Identified and debugged system issues using comprehensive troubleshooting and root cause analysis
Implemented and managed projects using the Planview PPM solution
Took full ownership of application management, ensuring smooth operations and prompt resolution of issues

المهارات

الاستخبارات التجارية بي إل/إسكيوإل كليك فيو تقارير البيانات تحليل البيانات والتقارير Microsoft Power BI Qlik Sense Qlik NPrinting Qlik SharePoint 365 connector Oracle Database SAP Business Objects Oracle Forms Planview Microsoft Excel Microsoft PowerPoint Python ServiceNow HP QC Tortoise SVN Collaboration and Teamwork Attention to Detail Multitasking Communication Skills Decision-Making Positive Attitude Customer First Approach Troubleshooting Problem-Solving DAX M language ETL Data Modeling Dashboard Design Report Design Root Cause Analysis UAT PROD Support Application Management Desktop Intelligence Reports PPM
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