Naveen Richard

Naveen Richard

BI & Analytics Technical Product Owner (Agile) and Technical Project Management
United Arab Emirates
Kannada, Tamil, Malayalam, Hindi, English

نبذة عني

BI & Analytics Technical Product Owner (Agile) and Technical Project Management
• Project Management responsibilities across multiple workstreams, requirement
gathering, Design and data modelling discussions and Execu…

الخبرة

IT Consultant

University Of Manchester – Dubai
Sep 2026 - حتى الآن · 2 أشهر

Data analysis and large data cleansing using different tools like STATA, SPSS, PowerApps, Excel, SharePoint, ODK and Power Bi.
Enhance, simplify and centralize marketing tools like mail chimp, Eventbrite, populo etc.
IT infrastructure revamp planning, suggestions and implementation for new hire and office expansion.
Explore new customized software solution that will be scalable.
Microsoft 365 devices management and automation process implementation.
MDM and MAM implementation and better suggestion to utilize the solution.
Suggesting new centralized tools to keep the systems simple and cost effective.
Implementation of the new telephony solution in accordance with the feasibility report.
IT infrastructure restructuring and enhancements.

IT Consultant

University Of Manchester – Dubai
Sep 2024 - حتى الآن · 1 سنة 10 أشهر

Data analysis and large data cleansing, Enhancing marketing tools, IT infrastructure planning and implementation, Microsoft 365 devices management, MDM and MAM implementation

Sales & strategy Planning Sr. Advisor

Dell
Feb 2005 - Jun 2024 · 19 سنوات 4 أشهر

Manage initiatives to drive revenue enablement and cost recovery maximization efforts
through the full lifecycle of Dell Technologies’ product evaluation and testing programs.
• Manage a team of 5 as a Team Lead, helping with generating sales audit tools, to accurately
check the correct discounts that are given to the enterprise customers
• Work closely with stakeholders (sales) and internal business partners to deliver maximum
benefit to customers and to Dell Technologies.
• Built Sales tools to help the sales analyst to quickly identify the credit period for a enterprise
customer.

Sales & strategy Planning Sr. Advisor

Dell
Aug 2018 - Jun 2024 · 5 سنوات 10 أشهر

Manage initiatives to drive revenue enablement and cost recovery maximization efforts through the full lifecycle of Dell Technologies’ product evaluation and testing programs.
Manage a team of 5 as a Team Lead, helping with generating sales audit tools, to accurately check the correct discounts that are given to the enterprise customers.
Work closely with stakeholders (sales) and internal business partners to deliver maximum benefit to customers and to Dell Technologies.
Built Sales tools to help the sales analyst to quickly identify the credit period for a enterprise customer.

Sales & strategy Planning Advisor

Dell
Oct 2014 - Jun 2019 · 4 سنوات 8 أشهر

Support SnP business with automated reporting and dashboarding needs with the objective of evolving into a self-serve analytics solution provider.
Helped the business on the channel space to automate customer details.
Data Engineering stack : MSBI.
Web Solution stack : ASP.net and Microsoft Power Apps.
Responsible for building Process planning (setup) for Database design, workflows, tool building.
FY17 Margin Impact of $35M (target:$30M).
Program awarded with Platinum Award twice and received partner appreciation.

Diverse roles in Global Analytics & Tech Support

Dell
Feb 2005 - Sep 2014 · 9 سنوات 7 أشهر

Catered to reporting needs for EMEA Tech Support.
Responsible for segment level stacks and providing necessary data for monthly/quarterly/annual performance evaluation.
Developed robust and scalable SQL back-end model to support the reports.
Taking inbound and handling outbound calls providing technical support to customers and troubleshooting over the phone.
Migrated Projects from the United Kingdom to India for AXA business services (IT services).
HR operations: Migration of legacy systems to Peoplesoft 9.1 and complete migration of CMS server (content management Server) to Sharepoint.
Building training modules on Lectora and articulate for the business.

المهارات

جيرا وورد (برنامج معالجة النصوص) إدارة قواعد البيانات فيزيو باور بي آي تابلو Agile Project Management Stakeholder Management Business Acumen Team Leadership Data Analysis Data Cleansing STATA SPSS PowerApps Excel SharePoint ODK Mailchimp Eventbrite Microsoft 365 Device Management Automation MDM MAM Telephony Solutions IT Infrastructure Planning IT Infrastructure Restructuring Sales Tools MSBI ASP.NET Database Design Workflows SQL Server Stored Procedures SSIS SQL Reporting Services SQL Analysis Services OLAP Cubes Microsoft PowerPoint Microsoft Word Advanced Excel DAX InfoPath Scrum Lean Six Sigma Python Business Analysis Process Management Ethical Hacking
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