Served as primary SPOC managing 12+ AWS accounts for India's leading OTT platform — 100M+ registered users and 15M+ concurrent viewers during Asia Cup 2025, KBC, Shark Tank India & Football Matches, Architected auto-scaling strategies handling 3x traffic spikes with predictive scaling, ensuring 99.99% uptime throughout all major live events, Reduced incident response time by 70% via automated alerting pipelines and detailed runbooks, maintaining 15-minute MTTR for P0/P1 incidents, Managed large-scale infrastructure (EC2, RDS, EKS, CloudFront, Lambda) supporting real-time scorecard systems and live feeds, Optimized CDN configuration and caching policies, reducing latency by 40% across 15+ regional delivery nodes, Implemented CI/CD pipelines using Jenkins and AWS CodePipeline enabling zero-downtime deployments for live services, Managed production EKS clusters with HPA-based autoscaling, monitoring, and zero-downtime deployments for high-traffic microservices, Developed event-driven automation (Lambda + Python/Boto3) for health checks, cost cleanup, and patch compliance, reducing manual tasks by 60%, Owned end-to-end account management and release management for KBC Reality Quiz — coordinated cross-team releases, managed deployment pipelines, ensured zero-downtime rollouts for millions of concurrent participants, Led risk management during critical live events — resolved P0 incidents in under 15 minutes, made high-stakes architectural decisions under pressure, maintained business continuity and seamless show go-live for 15M+ concurrent viewers
