Mahmoud kamal

• understanding Group reporting requirements, Mapping the business requirements on Several BI products
• Design and undertake the report writing tasks by using the BI tools, and Data Modelling.
• Develop and Maintain business intelligence solutions.
• Generated data visualization reports using OBIEE, Power BI.
• Design & build training materials and train users on EPM and BI solutions
• Consult and support business users in BI solutions.
• Proactively and frequently communicate with customers to build and maintain a solid working relationship.
• Creating solutions to problems and identifying adjustments for optimal use of organizational data
• Innovate new services to enhance DIAMOND services portfolio.

Understanding Group reporting requirements
Mapping the business requirements on Several BI products
Designing and undertaking the report writing tasks by using the BI tools and Data Modelling
Developing and Maintaining business intelligence solutions
Generating data visualization reports using OBIEE, Power BI
Designing and building training materials and training users on EPM and BI solutions
Consulting and supporting business users in BI solutions
Proactively and frequently communicating with customers to build and maintain a solid working relationship
Creating solutions to problems and identifying adjustments for optimal use of organizational data
Innovating new services to enhance DIAMOND services portfolio

Support various areas in customer care department Achieving targeted service level for those different areas.
Maintain both customer satisfaction and customer experience.
Dealing with various segmentation like premium, High value, and Enterprise and Internet.
Handling ''In Duty'' task: monitoring daily situation to achieve targeted service level and submit a report to the higher level.

Responsible for the recruitment process that included interviewing, screening, and hiring.
Coordinate with hiring managers to identify staffing needs & determine selection criteria.
Internal assessment for the internal promotion plan
Plan and Design employer branding strategies to the develop company's identity.
Advise, develop, and implement practices that promote positive working relations.

Handling all the operation function with focus on medical hiring
Responsible for the recruitment process that included interviewing, screening, and hiring.
Developing job descriptions
Responsible for contracts signing & orienting new employees.
Maintains manual and electronic documents, files, and records providing accurate information in compliance with established guidelines.
Assists with planning, implementation and ongoing maintenance of labor relations, employee relations and compensation programs.
Supports Human Resources manager in the performance appraisal management system.

Prepare and post jobs to appropriate job board/newspapers/colleges.
Source and attract candidates by using databases, social media etc
Screen candidates resumes and job applications.
Conduct interviews using various reliable personnel selection tools/methods to filter candidates within schedule.

Supporting various areas in the customer care department to achieve targeted service level for those different areas
Maintaining both customer satisfaction and customer experience
Dealing with various segmentation like premium, High value, and Enterprise and Internet
Handling 'In Duty' task: monitoring daily situation to achieve targeted service level and submit a report to the higher level

Responsible for the recruitment process that included interviewing, screening, and hiring
Coordinating with hiring managers to identify staffing needs & determine selection criteria
Internal assessment for the internal promotion plan
Planning and Designing employer branding strategies to develop the company's identity
Advising, developing, and implementing practices that promote positive working relations

Handling all the operation function with a focus on medical hiring
Developing job descriptions
Responsible for contracts signing & orienting new employees
Maintaining manual and electronic documents, files, and records providing accurate information in compliance with established guidelines
Assisting with planning, implementation, and ongoing maintenance of labor relations, employee relations, and compensation programs
Supporting Human Resources manager in the performance appraisal management system

Preparing and posting jobs to appropriate job board/newspapers/colleges
Sourcing and attracting candidates by using databases, social media etc
Screening candidates resumes and job applications
Conducting interviews using various reliable personnel selection tools/methods to filter candidates within schedule

• Responsible for the recruitment process that included interviewing, screening, and hiring.
• Coordinate with hiring managers to identify staffing needs & determine selection criteria.
• Internal assessment for the internal promotion plan
• Plan and Design employer branding strategies to the develop company's identity.
• Advise, develop, and implement practices that promote positive working relations.