Judebert M Gana

Administrator for Internal and External Requests
Salesman
Team Leader / Coach
Reports and Data Analyst
Client Services
Order Taking from Various Hyper and Supermarket
Delivery Arrangements
Scheduling of Merchandisers and Fleet

Screened and process incoming/outgoing collection calls, took down messages, transmitted documents and payments as a collection agent on my debut
Entered and maintained departmental records in company database i.e KPI reports, scorecards and bonuses
Troubleshot employee concerns and recommended corrective actions to resolve issues
Gathered, organized and input information into digital database i.e MS Access and Sharepoint.
Monitor local and client systems to track and analyze operational data and create performance report of competitors to change, upgrade or adapt our collections strategy.
Developed effective improvement plans in alignment with goals and get involved with modification of dialer specifications and provided forecast analysis and ad-hoc reporting in support of decision-making

Achieved 80-20 rule results by working with staff to meet established targets and make them receive the commission they deserve.
Applied strong leadership talents and problem-solving skills to maintain efficiency and organize workflows by developing efficiency report of daily sales to delivery completion.
Mentored newly hired employees on operations and safety and developed training manual to use for reference.
Monitor a 5 salesman team sales using systems and visit the display of merchandise on our markets regularly and keep good sales practices i.e. FIFO and availability.
Evaluated employee performance and coached / trained to improve weak areas.
Deal with old and new key accounts for collections and contract proposals.
Manage administrative tasks such as filing, data entry, and organizing documents manual or digital.

Worked effectively in fast-paced environments.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Developed and maintained positive relationships with customers to enhance service.
Utilized POS system to receive and process food and beverage orders.

Performed visual inspections and tests where appropriate.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Recommended changes to assembly and production lines based on repeat product issues.
Communicated with production team members about quality issues.
Create Reports for the records or every semiconductor reels produced
Check and approve process documentations from Operations Team before the goods are exported to tech companies local and abroad