Irfan Alam

Irfan Alam

Senior Infrastructure Engineer
India
English, Hindi

نبذة عني

Backup & Disaster Recovery Specialist with 10+ years of experience in enterprise IT infrastructure, data protection, and disaster recovery architecture. Proven expertise in Acronis, Veeam, Dell EMC, and Veritas NetBackup…

الخبرة

Sr. Infrastructure Expert Engineer

Acronis India Private Limited
Dec 2020 - حتى الآن · 5 سنوات 7 أشهر

Deliver advanced support for Acronis Cyber Infrastructure, including backup gateway and compute components.
Oversee storage solutions such as NFS, S3, iSCSI, ensuring reliability and peak performance.
Configure and deploy high-availability clusters on physical/virtual servers for enterprise-level clients.
Perform in-depth log analyses, resolve issues, and troubleshoot Linux-based systems (RedHat).
Administer, deploy, and debug virtualization platforms like KVM, VMware, Hyper-V.
Offer expertise in Acronis Disaster Recovery Cloud, assisting with hybrid and geo-replication implementations.
Manage Kubernetes-based applications in Acronis Cyber Infrastructure.
Automate processes and optimize workflows using Bash and PowerShell scripting.
Utilize Grafana, Prometheus, Kibana for monitoring and performance analysis.
Provide extensive knowledge in backup solutions and cloud integrations for seamless compatibility.
Advise clients on best practices for DR deployment in regulated production environments.
Mentor and train new engineers, fostering skill development and knowledge transfer.

Sr. System Administrator

IT By Design
Sep 2019 - Dec 2021 · 2 سنوات 2 أشهر

Onboarded new partners and led complete project implementations.
Managed server failover, backup, and initial setup on platforms like Azure and AWS.
Hands-on with backup products: Veeam, Acronis, StorageCraft ShadowProtect, Unitrends, Azure Recovery Vault.
Configured and maintained storage: Synology NAS, QNAP, Dell Virtual Disks.
Implemented RAID technology for enterprise storage.
Sustained network integrity, server deployment, and operational readiness.
Monitored and maintained network servers (file servers, VPN gateways, intrusion detection systems).
Delivered M365 administration and implemented system security policies.
Ensured high availability and acceptable performance levels for mission-critical resources.

SR. SYSTEM ADMINISTRATOR

IT BY DESIGN, NOIDA, INDIA
Sep 2019 - Dec 2021 · 2 سنوات 2 أشهر

Onboarded new partners and led complete project implementations., Managed server failover, backup, and initial setup on platforms like Azure and AWS., Hands-on with backup products: Veeam, Acronis, StorageCraft ShadowProtect, Unitrends, Azure Recovery Vault., Configured and maintained storage: Synology NAS, QNAP, Dell Virtual Disks., Implemented RAID technology for enterprise storage., Sustained network integrity, server deployment, and operational readiness., Monitored and maintained network servers (file servers, VPN gateways, intrusion detection systems)., Delivered M365 administration and implemented system security policies., Ensured high availability and acceptable performance levels for mission-critical resources.

Network Technician

First Milling Company
Aug 2017 - Aug 2019 · 2 سنوات

Administered VMware vSphere and managed Veeam Backup & Replication.
Oversaw Azure Cloud Server backups and DR operations.
Managed Dell EMC2 and Lenovo EMC storage systems in a regulated environment.
Administered DHCP, DNS, ADDS on Windows Server 2012R2.
Delivered Tier 3 troubleshooting and operational support for enterprise IT systems.
Managed Cyberoam firewall and MS Exchange 2013 email administration.
Maintained PCs, printers, bio-attendance systems, and server racks.

NETWORK TECHNICIAN

FIRST MILLING COMPANY, AL AHSA, SAUDI ARABIA
Aug 2017 - Aug 2019 · 2 سنوات

Administered VMware vSphere and managed Veeam Backup & Replication., Oversaw Azure Cloud Server backups and DR operations., Managed Dell EMC2 and Lenovo EMC storage systems in a regulated environment., Administered DHCP, DNS, ADDS on Windows Server 2012R2., Delivered Tier 3 troubleshooting and operational support for enterprise IT systems., Managed Cyberoam firewall and MS Exchange 2013 email administration., Maintained PCs, printers, bio-attendance systems, and server racks.

Technical Consultant

Wipro Technologies
Apr 2017 - Aug 2017 · 3 أشهر

Provided technical support for Microsoft Exchange (on-prem & online) and Office 365 enterprise clients.
Assisted with Exchange backup and AD Connect troubleshooting.
Supported customers/partners via call, email, and remote sessions.
Reported bugs and feature requests to development teams.

TECHNICAL CONSULTANT

WIPRO TECHNOLOGIES, NEW DELHI, INDIA
Apr 2017 - Aug 2017 · 3 أشهر

Provided technical support for Microsoft Exchange (on-prem & online) and Office 365 enterprise clients., Assisted with Exchange backup and AD Connect troubleshooting., Supported customers/partners via call, email, and remote sessions., Reported bugs and feature requests to development teams.

Sr. Network Technician

Convergys India Pvt Ltd
Dec 2013 - Feb 2017 · 3 سنوات 1 شهر

Delivered incident management and Level 2 desktop troubleshooting.
Supported enterprise users with Citrix, VPN, and Active Directory.
Automated routine tasks using scripts and cmdlets.
Ensured system security and performance across enterprise endpoints.
Assisted users with MS Outlook troubleshooting and remote connectivity issues.

SR. NETWORK TECHNICIAN

CONVERGYS INDIA PVT LTD, GURGAON, INDIA
Dec 2013 - Feb 2017 · 3 سنوات 1 شهر

Delivered incident management and Level 2 desktop troubleshooting., Supported enterprise users with Citrix, VPN, and Active Directory., Automated routine tasks using scripts and cmdlets., Ensured system security and performance across enterprise endpoints., Assisted users with MS Outlook troubleshooting and remote connectivity issues.

SR. INFRASTRUCTURE EXPERT ENGINEER

ACRONIS INDIA PRIVATE LIMITED, NEW DELHI, INDIA
Dec 2020

Deliver advanced support for Acronis Cyber Infrastructure, including backup gateway and compute components., Oversee storage solutions such as NFS, S3, iSCSI, ensuring reliability and peak performance., Configure and deploy high-availability clusters on physical/virtual servers for enterprise-level clients., Perform in-depth log analyses, resolve issues, and troubleshoot Linux-based systems (RedHat)., Administer, deploy, and debug virtualization platforms like KVM, VMware, Hyper-V., Offer expertise in Acronis Disaster Recovery Cloud, assisting with hybrid and geo-replication implementations., Manage Kubernetes-based applications in Acronis Cyber Infrastructure., Automate processes and optimize workflows using Bash and PowerShell scripting., Utilize Grafana, Prometheus, Kibana for monitoring and performance analysis., Provide extensive knowledge in backup solutions and cloud integrations for seamless compatibility., Advise clients on best practices for DR deployment in regulated production environments., Mentor and train new engineers, fostering skill development and knowledge transfer.

المهارات

الدليل النشط الأتمتة استعادة البيانات بعد الكوارث مايكروسوفت أوفيس فيموار (برنامج تشغيل) أزور السحابة هايبر-في (Hyper-V) فيم كونيكت وايز كوبرنيتيس أوبن ستاك باور شل إس 3 (خدمة تخزين البيانات على الإنترنت) ويندوز Redhat Enterprise Linux Virtualization Systems M365 (Exchange SharePoint Teams as well as other Office 365 applications) VEEAM deployment and administration Acronis Cyber Cloud Third-party API Kibana (basic) Grafana (basic) Kaseya RMM & MSP Webroot Dell iDRAC DNS DHCP StorageCraft VPN Set up AWS Basic knowledge of Kubernetes Backup & Disaster Recovery Engineering & Architecture Enterprise Infrastructure (On-prem Hybrid Cloud) Expertise on VMWare OpenStack Cloud Veritas NetBackup Dell EMC Acronis High Availability & Geo-Replication REST API management Microsoft Windows Servers support Admin Hyper-V and Vmware applications integration administration GCP Digital Ocean environments platforms Cyber Cloud DR vSphere Platforms: AWS DigitalOcean Bash CMD scripting Storage Solutions: NFS iSCSI Synology NAS QNAP Monitoring & Optimization: Grafana Prometheus Kibana Large-scale Transformation & Operations Management Red Hat Enterprise Linux Virtualization M365 Exchange SharePoint Teams Office 365 Grafana Kaseya RMM MSP AWS Backup & Disaster Recovery Engineering Backup & Disaster Recovery Architecture Enterprise Infrastructure On-premises Hybrid Cloud High Availability Geo-replication REST API Microsoft Windows Server CMD NFS
الإبلاغ عن هذا الملف الشخصي؟