Communications professional with experience in copywriting, digital marketing, database analysis, and systems support. Worked across freelance content marketing, digital marketing coordination, sales support, and databas…
Communications professional with experience in copywriting, digital marketing, database analysis, and systems support. Worked across freelance content marketing, digital marketing coordination, sales support, and database analysis, with skills in SEO, Google Analytics, SQL, Excel, CRM systems, and multimedia.
▪ Writing web copy for website
▪ Copyedit landing page for corporate website
• Assist Sales and Marketing Director in developing and executing a white label program for Language Service
Provider partners
• Coordinate with web service and designer third party vendors
• Ensure that brand is consistent across website and print materials
• Copywriting for the corporate website and newsletter
Writing web copy for website
Copyedit landing page for corporate website
Assist Sales and Marketing Director in developing and executing a white label program for Language Service Provider partners
Coordinate with web service and designer third party vendors
Ensure that brand is consistent across website and print materials
Copywriting for the corporate website and newsletter
Proofread, editing, and improve written content
Optimize written content while respecting SEO and Google Analytics
Analyze and enhance web traffic by using metrics
Publish articles and images on the internet
Accurately and efficiently processed over 100,000 records for clients within tight timeframes and ensured all departments were fully apprised with ongoing status updates
Reconciled discrepancies, using SQL queries and Excel, between our system and carrier files to ensure the total members on the plan match to ensure audit integrity
Submitted recommendations for solutions that require definition of the physical structure and functional capabilities of databases and required data backup and recovery specifications
Write blog articles for social media campaigns to create brand awareness
Update marketing materials, devise and execute marketing campaigns geared towards MCIS’ training programs
Create Facebook ad campaigns
Preparing and issuing invoices for students
Keeping customer files updated with current invoices, bills and contact information
Host in person information sessions regarding interpretation and translation courses
Create training material and provide training on use of CRM system
Generate various reports around language services for victims of violence, monthly activity on assignments and other relevant reporting for auditing and other statistical purposes
Successfully analyzed and loaded large volumes of client data into the Apricot system and implemented data integrity procedures using custom built reports
Perform research, analysis and maintenance of agency data within the appropriate internal systems
Database management
Provided technical support for the Case Management and Customer Relationship Management for the Benefits Administration Client teams
Performed daily system monitoring, verifying the integrity and availability of all site functions, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
Demonstrated a methodical, detail-oriented and thorough approach to all testing assignments while adhering to compressed timelines
Experience using Issue Ticketing System to track and assign tickets from clients and internal departments
نظام التوظيف التشغيلي المعتمد على الذكاء الاصطناعي أولاً، الذي يوحّد ويؤتمت دورة التوظيف بالكامل للمؤسسات الحديثة حول العالم.
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