Farhan Abdul Salam

The company specializes in BPO and MPO services. This opens a lot of potential for automation in payroll,
finance operations, and IT operations for several large clients in the region. Automated several processes across
several different systems like Tally, SAP, Oracle, ATS etc. Along with previous job responsibilities, was also
responsible for the setup and maintenance of RPA infrastructure. Also coordinated with different integration teams
(for API development, Power BI reporting, etc.) Handled the BA aspect as well, to Collaborate with business
stakeholders and subject matter experts to thoroughly analyze existing business processes to identify areas suitable for
automation. Was responsible for all stages of automation from process identification to development, deployment, and
support.

Automated several processes across several different systems like Tally, SAP, Oracle, ATS etc.
Responsible for the setup and maintenance of RPA infrastructure.
Coordinated with different integration teams for API development and Power BI reporting.
Handled the BA aspect to collaborate with business stakeholders and subject matter experts to thoroughly analyze existing business processes to identify areas suitable for automation.
Responsible for all stages of automation from process identification to development, deployment, and support.
Automated employee onboarding.
Automated off-boarding.
Integrated ATS and company application.
Automated bank reconciliation in Oracle ERP.
Automated payroll and generation of SIF files.
Automated payslip generation.
Integrated with time and attendance system.
Automated sales invoice generation in Tally.
Automated report generation for BI purposes.
Automated invoice processing.

Automated several internal banking processes.
Developed solutions by coordinating with the business departments after carefully analysing and discussing the requirements.
Performed integration testing.
Performed source code reviews.
Coordinated with the SQA, Info-Sec, Operational Risk, and Audit team to ensure quality, security protocols in place for the project, and audit compliance.
Conducted walk-through meetings with business SME to analyse feasibility and scope of automation.
Prepared project timeline for the proposed project.
Designed and developed the solution by coordinating with different teams like DBA, middleware, card operations, T24 and other application support teams.
Conducted UAT.
Coordinated with SQA, Info-Sec, Operational Risk, and Audit team during post-development stages.
Prepared detailed go-live documentation.
Coordinated with RPA support and IT-Operations for deployment and post-deployment support.
Automated Easy Payment plans.
Automated balance transfers.
Automated Easy Cash requests.
Automated signature capture from account opening forms with ABBYY FlexiCapture.
Automated MasterCard file download and reconciliation.
Automated cheque book eligibility update in T24.
Automated card renewals and replacements.

Involved in every aspect of an RPA project, including attending business meetings, feasibility analysis, designing the solution as a solution architect, development, testing, deployment, and support.
Acquired hands-on experience in Tibco Spotfire, WordPress, PowerBI, Chatbot with DialogFlow, and applications of Machine Learning.
Automated sales order invoicing for the largest indoor theme park.
Automated medical insurance eligibility checks for hospitals.
Performed invoice processing with Abbyy FlexiCapture for a government entity.
Analysed manual processes through business meetings with the client and studied the feasibility and scope of automation.
Completed the whole automation project without the luxury of a team, including development, unit testing, UAT, deployment and support.
Integrated other tools and technologies with RPA/UiPath.
Trained clients, created demos and conducted business presentations.

Was a part of GE (General Electric) Avionics team for automation after being trained in Java as one of the top performers.
Was involved in several internal automation initiatives for Capgemini.
Worked on the development of 8 RPA processes.
Trained new employees on automation with UiPath.
Identified and developed automation within the team to boost productivity and for better staff utilization.
Created Process Definition Document, Deployment documents and handed over the project to support.
Received star award for innovation and lasting contribution.
Received direct appreciation from the Vice President and the Director of GE Capgemini, India for innovative initiatives.