Devanshi

Devanshi

Data Analyst/Business Analyst
Canada

نبذة عني

Data Analyst/Business Analyst with experience in requirement elicitation, data gathering, data cleaning, exploratory data analysis, root cause analysis, ETL, and dashboard reporting. Skilled in Python, SQL, Excel, Tablea…

الخبرة

Customer Service Representative

Walmart
Apr 2022 - حتى الآن · 4 سنوات 3 أشهر

• In the electronics department, I proactively greeted customers as they entered the store, immediately assisting them with check-ins for appointments or product searches.
• I anticipated potential customer pain points and demonstrated product and service usage to maximize their purchases. My empathetic approach resulted in a high customer approval rating.
• I stayed current with new program offerings and made recommendations to customers based on their interests. My role also involved supporting sales efforts by resolving customer inquiries. Through effective verbal and written communication skills, I maintained a high level of customer satisfaction.

Data Analyst/Business Analyst

Tact Tree LLP., IN
Jan 2020 - Apr 2021 · 1 سنة 3 أشهر

Facilitated requirement elicitation and data gathering through Agile methods.
Conducted data cleaning, filtering, and analysis of KPIs using statistical techniques and storytelling through Tableau dashboards and Power BI.
Performed exploratory data analysis and root cause analysis using Python, SQL, and Excel.
Consulted with stakeholders to identify requirements, conduct data discovery, make impactful recommendations based on facts, and deliver presentations in a simplified business context.
Executed ETL, filtering, aggregation, data cleaning, and pre-processing on raw data from the data warehouse using Python and MS SQL to generate clean datasets and reports.

Data Analyst

Webrex Studio, IN
Jan 2019 - Dec 2019 · 11 أشهر

Conducted complex data analysis on large datasets, utilizing advanced SQL queries and dimensional modeling techniques to extract actionable insight.
Developed full ETL applications to move data within a corporate data management platform, with MS SQL Server tools.
Created dashboards in Excel and Power BI for data reporting, extracting, interpreting, and analyzing the data to identify key metrics and transform KPI data into insights and findings.
Analyzed business requirements, translated results into technical data design documents, and collaborated with support team to provide effective solutions for emergent technical issues.

المهارات

إكسل التواصل في الأعمال مواصفات العملاء نقطة الطاقة مايكروسوفت أوتلوك باور بي آي خبرة الإدارة Python Pandas NumPy Java JavaScript VBA MySQL SQL Server PostgreSQL Tableau Agile Waterfall Word PowerPoint Access Azure Kanban SharePoint Visio SQL ETL Data cleaning Data analysis Statistical techniques Exploratory data analysis Root cause analysis Dimensional modeling Data visualization Data reporting Stakeholder management Requirement elicitation Data gathering Data discovery Presentation skills Data pre-processing
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