David Chikara

David Chikara

Analyst
India
English

نبذة عني

Aspiring Data Analyst with hands-on experience in Excel, Power BI, and MySQL. Strong background in customer-facing roles at Tech Mahindra and Cogent, bringing business understanding, data interpretation, and communicatio…

الخبرة

Customer Support Associate

Cogent

Managed high-volume customer interactions with accuracy, Maintained detailed records and followed standardized workflows, Developed problem-solving and decision-making capabilities

Customer Care Executive

Tech Mahindra

Resolved customer issues while adhering to service-level agreements, Analyzed customer complaints to identify recurring patterns, Improved communication, documentation, and analytical thinking skills

المهارات

إكسل ماي إس كيو إل لوحات المعلومات نمذجة البيانات باور بي آي Pivot Tables Power Query DAX Measures Visual Analytics Joins & Aggregations Subqueries Business KPIs
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