نبذة عني
Analytical and results-oriented Data Analyst with over 5 years of experience converting complex data into strategic
insights that drive business improvement. Adept at developing dynamic reports and dashboards tailored to…
Analytical and results-oriented Data Analyst with over 5 years of experience converting complex data into strategic
insights that drive business improvement. Adept at developing dynamic reports and dashboards tailored to
stakeholder needs, using tools such as SQL, Python, Power BI, and Excel. Experienced in cloud environments, with
practical knowledge of Microsoft Fabric services and their integration into data workflows. Skilled in communicating
technical insights to non-technical users, with a strong track record of enabling better decision-making across
finance, operations, and commercial functions. Brings a customer-first mindset, high attention to detail, and a
commitment to delivering timely, accurate, and impactful data solutions.
الخبرة
Team Lead - Senior Data Analyst
Built and led end-to-end reporting infrastructure to support operational decision-making for companies such as Delta, National Foods and Progroup, cutting insight generation time by 50% and improving stakeholder trust in data.
Translated raw operational and client data into strategic dashboards using Power BI and Excel, enabling senior leadership to monitor resource utilization and campaign profitability in real time improving revue by 20%.
Supervised and mentored a team of 10+ data analysts, reviewing and approving client-facing reports to ensure accuracy, insight quality, and alignment with stakeholder expectations.
Streamlined feedback and recovery loops in client onboarding processes, increasing retention by 25% and protecting $700K in recurring revenue.
Ran collaborative workshops with stakeholders to redesign service workflows, resulting in a 20% increase in team performance and faster delivery of analytics projects.
Developed and optimized SQL queries to extract and transform datasets (500K+ rows across 70K+ SKUs), reducing dashboard refresh times by 40% and improving reporting accuracy.
Team Lead - Senior Data Analyst
• Built and led end-to-end reporting infrastructure to support operational decision-making for companies such
as Delta, National Foods and Progroup, cutting insight generation time by 50% and improving stakeholder
trust in data.
• Translated raw operational and client data into strategic dashboards using Power BI and Excel, enabling
senior leadership to monitor resource utilization and campaign profitability in real time improving revue by
20%
• Supervised and mentored a team of 10+ data analysts, reviewing and approving client-facing reports to
ensure accuracy, insight quality, and alignment with stakeholder expectations.
• Streamlined feedback and recovery loops in client onboarding processes, increasing retention by 25% and
protecting $700K in recurring revenue.
• Ran collaborative workshops with stakeholders to redesign service workflows, resulting in a 20% increase
in team performance and faster delivery of analytics projects.
• Developed and optimized SQL queries to extract and transform datasets (500K+ rows across 70K+ SKUs),
reducing dashboard refresh times by 40% and improving reporting accuracy.
Account Manager & Space Planner
Designed predictive inventory and ordering tools used by retailers such as Gain Metro, PicknPay, SPAR, OK Zimbabwe, reducing out-of-stock incidents by 80% and improving supply chain responsiveness.
Created planograms using Shelf Logic for Chocolate and Coffee categories on behalf of Cadbury and JDE (via Crystal Candy), resulting in a 22% increase in category profitability and driving executive-level shelf optimization decisions.
Embedded customer journey insights into retail strategy, driving 25% gains in sales per square meter through behaviour-based planogram designs.
Built internal playbooks for data-led project scoping and rollout, enabling expansion into new markets and contributing to a 30% year-on-year increase in company revenue.
Account Manager & Space Planner
• Designed predictive inventory and ordering tools used by retailers such as Gain Metro, PicknPay, SPAR,
OK Zimbabwe, reducing out-of-stock incidents by 80% and improving supply chain responsiveness.
• Created planograms using Shelf Logic for Chocolate and Coffee categories on behalf of Cadbury and JDE
(via Crystal Candy), resulting in a 22% increase in category profitability and driving executive-level shelf
optimization decisions.
• Embedded customer journey insights into retail strategy, driving 25% gains in sales per square meter
through behaviour-based planogram designs.
• Built internal playbooks for data-led project scoping and rollout, enabling expansion into new markets and
contributing to a 30% year-on-year increase in company revenue.
Promotions Executive & Data Analyst
Designed and analyzed comprehensive customer satisfaction surveys, leveraging NPS and CSI metrics to identify key improvement areas, resulting in a 20% uplift in client satisfaction scores within 12 months.
Conducted rigorous A/B testing on targeted test groups for Dairibords NPDs, driving data-backed insights into the success of more than 5 new products, generating about USD 100k a year.
Planned and executed 50+ in-store brand activations and promotional events, driving a 30% increase in foot traffic and consumer sampling conversion rates.
Analyzed trade promotion data to deliver actionable, data-backed recommendations that boosted campaign ROI by 20% and improved supplier product sales uplift by 35%.
Coordinated and managed over 100 trade promoters across Zimbabwe, achieving a 95% on-time product launch rate and driving a 25% increase in overall promotional campaign performance.
Promotions Executive & Data Analyst
• Designed and analyzed comprehensive customer satisfaction surveys, leveraging NPS and CSI metrics to
identify key improvement areas, resulting in a 20% uplift in client satisfaction scores within 12 months.
• Conducted rigorous A/B testing on targeted test groups for Dairibords NPDs, driving data-backed insights
into the success of more than 5 new products, generating about USD 100k a year.
• Planned and executed 50+ in-store brand activations and promotional events, driving a 30% increase in
foot traffic and consumer sampling conversion rates.
• Analyzed trade promotion data to deliver actionable, data-backed recommendations that boosted campaign
ROI by 20% and improved supplier product sales uplift by 35%.
• Coordinated and managed over 100 trade promoters across Zimbabwe, achieving a 95% on-time product
launch rate and driving a 25% increase in overall promotional campaign performance.