Cagri Kirac

Cagri Kirac

AI Product Manager
Dubai , Dubai , United Arab Emirates (UAE)
English, Turkish
Full-time Remote

نبذة عني

Strategic and operations leader with over 10 years of experience architecting product strategies and driving transformation in financial services. Proven ability to define operating models, conceptualize product position…

الخبرة

Strategy & Operations / CX & NLP Product Strategy

Revolut, Dubai, UAE · Dubai , Dubai , United Arab Emirates (UAE)
Dec 2025 - حتى الآن · 7 أشهر

Orchestrating strategic initiatives for AI-powered customer experience and assistant products across Product, Operations, Engineering, Compliance, Legal, and Risk functions, Establishing customer experience analytics frameworks, KPI structures, and quality governance models across various channels, Formulating governance processes and rollout strategies for AI-enabled customer experience capabilities across multiple entities and markets, Facilitating product scalability and investment prioritization through strategic analysis, business cases, and performance evaluations, Producing executive-level materials and leadership reporting to inform product and operational decision-making

Senior Manager

Strategy& · Dubai , Dubai , United Arab Emirates (UAE)
Jan 2024 - Sep 2025 · 1 سنة 7 أشهر

Spearheaded transformation engagements for central banks, digital banks, and payment institutions within GCC markets, Re-architected participation, pricing, and governance structures across six national payment rails for a GCC central bank, Devised operating models and regulatory-aligned governance frameworks for digital banking and payments modernization initiatives, Guided strategic planning and implementation roadmaps for large-scale financial sector transformation programs, Executed commercial and operational due diligence for a regional payments acquirer, supporting investor discussions and growth planning

Head of Strategy & Product Architect

Mastercard New Payment Platforms

Defined strategy and operating models for new payment platform initiatives across EEMEA markets, Directed market expansion assessments and competitor benchmarking for emerging payment solutions, Conceptualized product positioning, commercialization approaches, and monetization strategies for new platform capabilities, Synchronised with regional and global stakeholders to align strategic priorities and execution plans, Streamlined operational processes to enhance scalability and commercial performance

Managing Consultant

Mastercard Advisors

Managed digital payments and customer growth engagements for banks, fintechs, and payment providers across EEMEA, Engineered card propositions, loyalty ecosystems, and digital wallet solutions, Formulated customer acquisition, branchless banking, and digital engagement strategies, Undertook customer segmentation, market assessments, and benchmarking analyses to identify growth opportunities, Established data monetization and performance management frameworks to improve commercial effectiveness

Senior Management Consultant

Simon-Kucher & Partners

Directed an omnichannel transformation for a leading e-commerce company, optimizing digital and in-store sales, Instituted a pricing excellence strategy for a global B2B company, improving revenue performance

Management Consultant

Booz & Company / Value Gene Consulting Group

Managed sales optimization projects & workshops in the US for 17 local branches of a global B2B firm, Facilitated strategy-based projects for major pharmaceutical companies in Turkey & Russia, Executed market assessments in the Turkish agri-business for a leading development bank, Contributed to a commercial due diligence project on a packaged organic food brand for a foreign private equity

Senior Manager

Strategy&,

Spearheaded transformation engagements for central banks, digital banks, and payment institutions within GCC markets
Re-architected participation, pricing, and governance structures across six national payment rails for a GCC central bank
Devised operating models and regulatory-aligned governance frameworks for digital banking and payments modernization initiatives
Guided strategic planning and implementation roadmaps for large-scale financial sector transformation programs
Executed commercial and operational due diligence for a regional payments acquirer, supporting investor discussions and growth planning

Head of Strategy & Product Architect

Mastercard New Payment Platforms,

Defined strategy and operating models for new payment platform initiatives across EEMEA markets
Directed market expansion assessments and competitor benchmarking for emerging payment solutions
Conceptualized product positioning, commercialization approaches, and monetization strategies for new platform capabilities
Synchronised with regional and global stakeholders to align strategic priorities and execution plans
Streamlined operational processes to enhance scalability and commercial performance

Managing Consultant

Mastercard Advisors,

Managed digital payments and customer growth engagements for banks, fintechs, and payment providers across EEMEA
Engineered card propositions, loyalty ecosystems, and digital wallet solutions
Formulated customer acquisition, branchless banking, and digital engagement strategies
Undertook customer segmentation, market assessments, and benchmarking analyses to identify growth opportunities
Established data monetization and performance management frameworks to improve commercial effectiveness

Senior Management Consultant

Simon-Kucher & Partners,

Directed an omnichannel transformation for a leading e-commerce company, optimizing digital and in-store sales
Instituted a pricing excellence strategy for a global B2B company, improving revenue performance

Management Consultant

Booz & Company / Value Gene Consulting Group,

Managed sales optimization projects and workshops in the US for 17 local branches of a global B2B firm
Facilitated strategy-based projects for major pharmaceutical companies in Turkey and Russia
Executed market assessments in the Turkish agri-business for a leading development bank
Contributed to a commercial due diligence project on a packaged organic food brand for a foreign private equity

المهارات

AI-powered customer experience customer experience analytics governance processes strategic analysis business cases performance evaluations operating models regulatory-aligned governance frameworks strategic planning commercial due diligence market expansion assessments competitor benchmarking monetization strategies data monetization loyalty ecosystems digital wallet solutions customer acquisition branchless banking digital engagement strategies customer segmentation market assessments benchmarking analyses performance management frameworks omnichannel transformation pricing excellence strategy sales optimization projects strategy-based projects Product Strategy Operations Strategy Customer Experience NLP Customer Experience Analytics KPI Structures Governance Models Business Cases Performance Evaluation Strategic Analysis Product Scalability Investment Prioritization Digital Banking Payments Modernization Operating Models Regulatory Governance Market Expansion Competitor Benchmarking Product Positioning Commercialization Strategies Monetization Strategies Stakeholder Management Process Improvement Digital Payments Customer Growth Card Propositions Loyalty Ecosystems Digital Wallets Customer Acquisition Branchless Banking Digital Engagement Customer Segmentation Market Assessments Benchmarking Data Monetization Performance Management Omnichannel Transformation Pricing Strategy Sales Optimization Commercial Due Diligence
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