نبذة عني
Senior Intelligent Automation Specialist with 6 years of expertise in architecting and deploying Hyperautomation
solutions across global enterprise environments. Expert in Blue Prism and Microsoft Power Platform, special…
Senior Intelligent Automation Specialist with 6 years of expertise in architecting and deploying Hyperautomation
solutions across global enterprise environments. Expert in Blue Prism and Microsoft Power Platform, specializing
in the end-to-end transformation of legacy manual workflows into scalable, cloud-native Application Programming
Interface (API) driven processes. Proven leader in establishing Low-Code/No-Code Governance frameworks that
reduce technical debt and maximize Return on Investment (ROI).
الخبرة
Senior Software Engineer (Intelligent Automation Lead)
Spearheaded the integration of Dynatrace with Blue Prism and ServiceNow to build a proactive bot health monitoring ecosystem.
Reduced incident response times by 15% and achieved a consistent 99.9% uptime for critical production bots.
Architected a high-volume automation for WiFi provisioning using Meraki APIs and Power Platform.
Managed access for 100,000+ users annually, eliminating 90% of manual IT touchpoints.
Led the strategic migration of legacy automation estates to Power Automate Cloud Flows.
Successfully refactored 600+ core processes, contributing to an annual licensing cost reduction of $50,000.
Implemented OCR-based data extraction to bridge legacy Mainframe (PDB) systems with modern cloud ERPs.
Maintained 99.8% data accuracy while processing 2,000+ daily records.
Authored comprehensive Low-Code/No-Code Governance guidelines.
Established a High-Level Solution Design (HLSD) automation tool that reduced documentation lead time by 20% across five global development teams.
Facilitated research workshops for over 50 cross-functional participants to align automation roadmaps with corporate compliance and security standards.
Optimized resource utilization by 20% through the standardization of Visual Business Objects (VBOs), allowing for 40% faster development cycles for new automation requests.
Senior Software Engineer (Intelligent Automation Lead)
Enterprise Observability Strategy: Spearheaded the integration of Dynatrace with Blue Prism and ServiceNow., Global Access Provisioning: Architected a high-volume automation for WiFi provisioning using Meraki APIs and Power Platform., Infrastructure Modernization: Led the strategic migration of legacy automation estates to Power Automate Cloud Flows., Intelligent Document Processing: Implemented OCR-based data extraction to bridge legacy Mainframe systems with modern cloud ERPs., Governance & Standards: Authored comprehensive Low-Code/No-Code Governance guidelines., Stakeholder Management: Facilitated research workshops to align automation roadmaps with corporate compliance and security standards., Continuous Improvement: Optimized resource utilization by standardizing Visual Business Objects (VBOs).
RPA Developer
Developed 4 mission-critical Blue Prism solutions for Bank of America and GFC-XM.
Automated complex financial transaction reconciliations, ensuring 100% adherence to international banking regulations.
Designed a real-time exception handling bot for PIM-Ceridian, processing 1,000+ monthly process exceptions and improving customer satisfaction (CSAT) scores by 10%.
Identified and eliminated bottlenecks in legacy banking workflows, reducing manual processing cycle times by 15% and saving an estimated 1,200 FTE hours per year.
Produced high-quality Process Design Documents (PDD) and Solution Design Documents (SDD) for enterprise clients, ensuring seamless transition from UAT to Production.
RPA Developer
Banking Sector Automations: Developed mission-critical Blue Prism solutions for Bank of America and GFC-XM., Human Capital Management (HCM): Designed a real-time exception handling bot for PIM-Ceridian., Process Optimization: Identified and eliminated bottlenecks in legacy banking workflows., Documentation Excellence: Produced high-quality Process Design Documents (PDD) and Solution Design Documents (SDD).