Experienced Business and Data Analyst with a focus on leveraging Business Intelligence tools to drive business goals and improve operational efficiency. Adept at turning complex data into actionable insights and presenti…
Experienced Business and Data Analyst with a focus on leveraging Business Intelligence tools to drive business goals and improve operational efficiency. Adept at turning complex data into actionable insights and presenting them in a clear and effective manner.
• Spearheaded the process of data collection and integration from multiple sources using SQL, ensuring accurate profitability metrics.
• Led the design and implementation of Power BI dashboards to analyze profitability metrics across various banking products.
• Utilized Vizio to map the data flow and dependencies in the analytics pipeline, contributing to enhanced operational efficiency.
• Conducted quarterly performance reviews and facilitated feedback loops, leveraging Confluence for documentation and Jira for task management.
• Designed complex SQL queries to extract financial data from the bank's databases.
• Visualized revenue streams and profitability metrics using Power BI.
• Built interactive Tableau dashboards that allowed for in-depth data exploration and ad hoc querying.
• Used Vizio for process mapping, aiding in the identification of bottlenecks in the product portfolio.
• Managed project documentation and data dictionary using Confluence and Jira.
Coordinated with actuarial and data science teams to design, test, and implement predictive models for policyholder behaviour.
Conducted comprehensive data audits using SQL to ensure accurate and actionable analytics.
Led the development of Tableau dashboards to track and visualize key policyholder behaviours and key performance indicators (KPIs).
Facilitated cross-functional workshops using Jira and Confluence to translate analytic insights into strategic recommendations.
Conducted in-depth data mining using SQL for historical policyholder data.
Developed BI reports and dashboards in Power BI for tracking key performance indicators.
Utilized Tableau for advanced analytical models, focusing on customer segmentation.
Collaborated with data engineering team to automate data pipelines.
Executed A/B tests to understand the impact of different strategies on customer behaviour.
Collaborated with peers and Project manager in the delivery of high-quality digital solutions
Document internal business user and functional specification requirements using interviews, document analysis, workshops, surveys, and task and workflow analysis in moderate to highly complex environments
Interacted with the users of the functional applications to understand their needs and to anticipate ways in which technological solutions can enhance the business processes.
Participated in the overall planning, execution, and success of a complex cross-functional team
Determined customer objectives, analysed current processes and developed cost-effective production and operational improvements
Render exceptional customer service and maintain a high-rating on-quality monitoring tests.
Determine operational objectives by studying business functions and gathering requirements from multiple stakeholders.
Captured As-Is Process designed TO-BE Process and performed Gap Analysis.
Recommended processes by identifying problems and writing improved procedures
Contributed to team effort by accomplishing related results as needed
Promptly providing response to customer questions with full knowledge about features and benefits of the product.
نظام التوظيف التشغيلي المعتمد على الذكاء الاصطناعي أولاً، الذي يوحّد ويؤتمت دورة التوظيف بالكامل للمؤسسات الحديثة حول العالم.
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