نبذة عني
A passionate learner for innovation, results-driven with 6+ years of IT experience, with a strong background in business analysis, data analytics, and visualization. Proficient in Agile/Waterfall, Scrum Environment with …
A passionate learner for innovation, results-driven with 6+ years of IT experience, with a strong background in business analysis, data analytics, and visualization. Proficient in Agile/Waterfall, Scrum Environment with PM skills and Root Cause Analysis. Good domain knowledge in Telecom, Finance, Health Care, Retail/Supply Chain, and Sales. Almost 5 years of experience in Agile methodologies. (Scrum, Kanban). Experience designing, creating, processing, and deploying reports using Excel, Power BI, Tableau, and SAP BO. Excellent knowledge of up-to-date UI and UX best practices in data visualization and visual storytelling. Extensive experience in data analysis using descriptive statistics, forecasting, and predictive models. Worked on ServiceNow, JIRA, and other confluence tools. Expertise Customer Focus skills in interacting with other data analysts, business stakeholders, and SMEs. Excellent interpersonal, communication, and technical documentation skills with attention to detail.
الخبرة
Data Analyst
Proficient in transforming intricate data into visually engaging insights, I have consistently enhanced decision-making processes, contributing to significant improvements in project outcomes. I excel in creating and deploying effective data visualizations, producing results-oriented reports and dashboards. My ability to multitask and adapt to shifting priorities ensures sustained productivity and the delivery of high-quality results. As a capable leader, I independently lead consultations and stakeholder meetings, yielding comprehensive stakeholder analyses to enhance project comprehension. Moreover, I am proactive in identifying and addressing issues, defects, and providing valuable recommendations, minimizing project disruptions and fostering smooth execution
Support Specialist
Acquired and applied knowledge of products and services, adding value by contributing to informed decision-making and client support.
Facilitated brainstorming sessions and collaborated with cross-functional teams to analyze business documents, conceptual & logical data models.
Senior Process Executive/Analyst
Leveraged Microsoft Excel and Power BI to design and build self-serve visualizations, dashboards, and KPIs, utilizing complex SQL.
Demonstrated flexibility with work hours to meet deadlines, ensuring that tasks were completed efficiently and without delay.
Conducted productive business process improvement sessions, driving operational enhancements and workflow efficiency.
Showed the ability to multitask and adapt to shifting priorities, demands, and timelines, maintaining productivity and delivering quality results.
Worked together with Project Leads and Subject-Matter Experts (SMEs) to develop a comprehensive roadmap, SOPs, and training programs for upcoming mobile releases.
Relationship Executive
Performed in-depth analysis of financial data to identify trends, opportunities, and areas of improvement process that can inform business decisions.
Focused on building rapport with HNI clients, driving a growth rate in sales results, resulting in increased client satisfaction and a surge in revenue.
Data Analyst
Convert complex data into visually appealing insights that facilitate effective decision-making, resulting in a remarkable continuous improvement in project deliverables.
Develop and deploy best-practices data visualizations to provide decision-making results-oriented reports and dashboards.
Showed the ability to multitask and adapt to changing priorities and timelines, maintaining productivity and delivering quality results.
Lead consultations and facilitate stakeholder meetings independently, resulting in a thorough stakeholder analysis for improved project understanding.
Proactively escalate unresolved issues, defects, and provided recommendations, minimizing project disruptions.