نبذة عني
Product Manager with 5 years of experience in B2B SaaS, driving product innovation and enhancing user experiences through
data-driven and AI strategies. With a background in software engineering, I combine technical exp…
Product Manager with 5 years of experience in B2B SaaS, driving product innovation and enhancing user experiences through
data-driven and AI strategies. With a background in software engineering, I combine technical expertise with a deep
understanding of user needs and business goals to deliver impactful product outcomes.
الخبرة
Product Manager
Led development of TeamOhana's Headcount Scenario Planning module from concept to market, providing clients with strategic workforce planning tools.
This innovation increased revenue by 7%, enhancing workforce decision-making.
Implemented TeamOhana AI Copilot, a conversational AI tool that streamlined data retrieval processes from 6 steps to a single prompt, reducing response times to 30 seconds and boosting user efficiency.
Revamped Hiring Plan and Headcount modules (V3), aligning cross-functional stakeholders to prioritize performance improvements that elevated user engagement by 30%, enhancing usability and overall experience.
Defined, tracked, and analyzed KPIs such as feature adoption and user engagement, using product analytics to implement targeted strategies that resulted in a 25% increase in adoption and a 15% boost in engagement.
Strategized and automated the customer onboarding process, resulting in an 80% decrease in onboarding time and a 60% reduction in developer hours spent on onboarding tasks, enhancing productivity across teams.
Developed and maintained product roadmaps within Agile and Scrum frameworks, aligning strategic goals with market trends and customer needs, resulting in improved customer satisfaction and 95% on-time feature delivery.
Product Manager
Led the end-to-end management of the Mentoring Complete product line, integrating it into Engagedly post-acquisition, which expanded market penetration, cut operational costs by 40%, and boosted revenue by 5%.
Enhanced the performance review module with features like Auto-pull goals into reviews and Calibration, resulting in a 20% increase in user adoption and simplifying the review process, enhancing overall user experience.
Led the MVP and 0 to 1 launch of the rewards and gamification module, boosting user engagement by 30% through gamified incentives like points, badges, and leaderboards.
Implemented AI support bot 'Ask Marissa' to handle product & HR queries, continuously training it on product documentation and blogs, reducing support tickets by 40% and increasing self-service rates by 25%.
Integrated key tools (Salesforce, Jira, Google Sheets) with the goals module, reducing manual update time by 50% and increasing productivity, which led to a 15% boost in user satisfaction due to streamlined workflows.
Optimized pricing for Engagedly's Enablement suite, a bundle of four key features, through market and competitor analysis, resulting in a 3% revenue increase, improved profit margins, and enhanced market competitiveness.
Championed the Voice of Customer program by gathering and analyzing user feedback from diverse sources, informing product improvements and feature prioritization, which boosted customer satisfaction and engagement by 15%.
Created a user persona library providing insights into customer segments, driving targeted feature development and focused marketing efforts, resulting in improved product positioning.