Ali Arsalan

Managed and maintained Prophix (FP&A) models, processes, handling data extraction, transformation, and uploading to ensure accurate reporting and efficient data flow. Enhanced data visualization and analytical procedures, utilizing advanced Business Intelligence tools, to improve report generation reliability. Ensured data integrity through comprehensive SQL, SSIS, and SSAS management practices. Drove data-driven strategies, supporting organizational decision-making, and core business metric enhancement. Improved data extraction methods to maintain accuracy, and improve timeliness.

Data warehousing
Data Security & Privacy
Data Management
Artificial Intelligence
Machine Learning
Data Integration
Oracle Database(PL*SQL)
Sybase SQL Anywhere
Team management
Project Management
Support Desk Management
Agile methodologies
Cloud Computing
Statistical Analysis
Predictive analysis
Big Data
Managed and maintained Prophix (FP&A) models, processes, handling data extraction, transformation, and uploading to ensure accurate reporting and efficient data flow.
Enhanced data visualization and analytical procedures, utilizing advanced Business Intelligence tools, to improve report generation reliability.
Ensured data integrity through comprehensive SQL, SSIS, and SSAS management practices.
Drove data-driven strategies, supporting organizational decision-making, and core business metric enhancement.
Improved data extraction methods to maintain accuracy, and improve timeliness.

Managed over 50 implementation projects for Infor Sun Systems and Prophix (FP&A), enhancing client training and satisfaction. Provided consistent support and solutions to clients, reducing support ticket resolution times by 50%. Supported pre-sales activities and conducted business and requirement analyses, contributing to a 10% increase in company revenue. Developed and maintained an in-house application using SOAP/REST API for bank payment exports from Sun Systems, completing 25+ projects. Established Hospitality Dashboard (Oracle Hospitality & Sun Systems) reports utilizing Power BI, contributing to a 5% year-over-year revenue increase. Supervised financial system upgrades yielded process efficiency improvements of 30% and lowered financial report error rates by 20%.

Directed technical and functional business analysis, leading to a 60% revenue surge through Oracle Hospitality Solutions implementation. Managed Oracle Hospitality Solutions Support Desk operations, ensuring SLA compliance and incident resolution by 95%. Spearheaded team development initiatives, fostering a culture of excellence in Oracle Hospitality Solutions implementation and support, and increased team efficiency and productivity by 20%. Pioneered advanced analytics for Oracle solutions, boosting client retention by 30%. Developed Support Analytics using Power BI, which drove a 75% decrease in ticket resolution time by optimizing support workflows. Revamped customer service protocols, elevating client satisfaction rates by 80%.

Managed and maintained over 70 network nodes and 9 diverse systems, ensuring optimal performance and security. Implemented strategic IT solutions, including hardware and software procurement, to align with business objectives. Conducting user-level training and support, fostering a collaborative, and efficient work environment. Boosted system uptime to 99%, significantly reducing downtime by 95%. Sourced cutting-edge solutions, achieving robust IT infrastructure improvements.

Managed over 50 implementation projects for Infor Sun Systems and Prophix (FP&A), enhancing client training and satisfaction.
Provided consistent support and solutions to clients, reducing support ticket resolution times by 50%.
Supported pre-sales activities and conducted business and requirement analyses, contributing to a 10% increase in company revenue.
Developed and maintained an in-house application using SOAP/REST API for bank payment exports from Sun Systems, completing 25+ projects.
Established Hospitality Dashboard (Oracle Hospitality & Sun Systems) reports utilizing Power BI, contributing to a 5% year-over-year revenue increase.
Supervised financial system upgrades yielded process efficiency improvements of 30% and lowered financial report error rates by 20%.

Directed technical and functional business analysis, leading to a 60% revenue surge through Oracle Hospitality Solutions implementation.
Managed Oracle Hospitality Solutions Support Desk operations, ensuring SLA compliance and incident resolution by 95%.
Spearheaded team development initiatives, fostering a culture of excellence in Oracle Hospitality Solutions implementation and support, and increased team efficiency and productivity by 20%.
Pioneered advanced analytics for Oracle solutions, boosting client retention by 30%.
Developed Support Analytics using Power BI, which drove a 75% decrease in ticket resolution time by optimizing support workflows.
Revamped customer service protocols, elevating client satisfaction rates by 80%.

Managed and maintained over 70 network nodes and 9 diverse systems, ensuring optimal performance and security.
Implemented strategic IT solutions, including hardware and software procurement, to align with business objectives.
Conducting user-level training and support, fostering a collaborative, and efficient work environment.
Boosted system uptime to 99%, significantly reducing downtime by 95%.
Sourced cutting-edge solutions, achieving robust IT infrastructure improvements.