Workplace Experience Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Key Responsibilities

Employee Experience & Engagement Coordinate workplace events activities and programmes designed to foster community and enhance employee engagement. Manage employee feedback systems and workplace satisfaction surveys implementing improvements based on insights gathered. Serve as primary point of contact for employee workplace-related queries concerns and suggestions ensuring prompt and effective resolution.

Workplace Services Coordination Oversee daily workplace services including reception management mail and package handling catering coordination and visitor management systems. Coordinate meeting room bookings equipment reservations and workspace assignments to optimise space utilisation. Manage relationships with service providers including cleaning security catering and maintenance vendors to ensure consistent service delivery.

Space Management & Optimisation Monitor space utilisation and occupancy patterns to identify opportunities for improved efficiency and employee satisfaction. Coordinate office moves desk assignments and workspace reconfigurations as organisational needs evolve. Maintain accurate floor plans seating charts and space allocation records whilst ensuring compliance with health and safety requirements.

Technology & Equipment Support Coordinate workplace technology needs including audio-visual equipment conferencing systems and digital workplace tools. Liaise with IT support teams to ensure seamless technology experiences in meeting rooms and collaborative spaces. Manage equipment inventory and coordinate repairs or replacements as needed.

Health Safety & Compliance Ensure workplace environments comply with health and safety regulations accessibility standards and company policies. Coordinate emergency procedures fire drills and safety training programmes. Monitor and maintain workplace amenities including kitchens break areas and wellness facilities to ensure they meet hygiene and safety standards.

Vendor & Stakeholder Management Build and maintain relationships with external service providers ensuring contract compliance and service level achievement. Collaborate with facilities management HR and other internal teams to align workplace experience initiatives with broader organisational objectives. Prepare regular reports on workplace metrics service performance and employee satisfaction levels.

Event & Programme Management Plan and execute workplace events including team meetings social gatherings wellness programmes and corporate functions. Coordinate logistics for internal and external events managing bookings catering equipment and setup requirements. Support onboarding processes by ensuring new employees have positive first impressions and smooth workplace integration.

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If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.