Solution Sales Director Risk & Audit

Position Overview:

The Solutions Sales Director will be seen as a technical expert with a strong knowledge of Diligents products. This position will play an instrumental role in driving revenue growth for Diligent for existing and new accounts and is responsible for understanding customer needs tailoring solutions and influencing the customers decision to commit by addressing specific and complex challenges.

This individual contributor position is responsible for inbound and outbound sales initial prospect/customer meetings pipeline management and accurate forecasting through to deal completion. As a trusted advisor the Solutions Sales Director plays a highly collaborative role providing technical expertise during co-selling opportunities with the Accounts team. Providing coaching technical expertise and development to Sales colleagues is a key element of this position to enable team members to develop a deeper understanding of Diligents products.

Key Responsibilities

• Demonstrates a strong level of technical knowledge in Diligents products and solutions.
• Uses sound judgment technical expertise and analytical thinking to propose different solutions to address more complex customer issues.
• Adopts a solutions selling approach understanding customer needs and developing solutions through the lens of the Diligent One Platform.
• Ensure high levels of prospect satisfaction through proactive outreach with relevant insights and regular follow-ups to drive new opportunities.
• Collaborate with the Sales team to create strategic account plans including proposals presentations and other sales materials that highlight the product solutions technical capabilities and advantages to address customer needs.
• Coach and support the development of the Sales team internally by enhancing their technical knowledge understanding of business value and developing their professional skills through curated learning forums.
• Effectively utilize sales tools to prospect new leads schedule initial meetings increase win rates and generate bookings.
• Accurately maintain CRM records forecast and report out on projected bookings deals closed etc. on a regular basis.
• Utilizes external insights of the competitor landscape including customers business strategy and the direction of the industry to inform the creation of strategic account plans.

Required Experience/Skills:

• Extensive track record of success in account management and achieving revenue targets within the ethics & compliance technology industry. (Preference for experience in Third-Party Risk Management)
• Proven ability to navigate complex sales cycles and manage large complex deal negotiations with strategic clients.
• Ability to build and maintain relationships with diverse stakeholders at different levels of the organisation.
• Continuous learning including a desire to develop knowledge and expertise in internal products external industry trends and the customer landscape.
• Strong communication presentation and influencing skills.
• A high level of curiosity and empathy with the ability to understand a potential customers context issues and pain points through effective questioning and listening.
• Self-motivated results-driven and ability to work in a fast-paced and dynamic environment.

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About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

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What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}