Senior Account Manager Abu Dhabi

Strategic Account Management & Growth:

• Drive joint business planning with top accounts to ensure mutual value creation and long-term growth.

• Conduct regular business reviews to analyze partner performance identify growth opportunities and develop strategic action plans.

• Increase Talabat Go (TGO) market share through proactive partner migration to Talabat delivery.

• Lead commission rate renegotiations and develop new commercial proposals to optimize profitability.

Project Management:

• Lead strategic projects at the emirate or UAE level that positively impact the wider community or Talabats operational footprint.

• Champion a culture of excellence and knowledge sharing encouraging reapplication of best-in-class strategies across teams and markets.

• Own and deliver ad hoc strategic projects within account management ensuring alignment with Talabats commercial goals.

Mentoring & Team Development:

• Mentor and support junior account managers in achieving KPIs and understanding Talabats commercial objectives.

• Provide ongoing coaching on client relationship management upselling and account analysis.

Operational & Analytical Excellence:

• Build and maintain continuous relationships with restaurant partners ensuring strong operational alignment.

• Provide exceptional service support resolving operational issues efficiently between restaurants and Talabat teams.

• Manage menu photos optimize restaurant content (e.g. minimum order value delivery time) and coordinate promotions and coupon campaigns.

• Monitor partner activation troubleshoot inactive accounts and maintain accurate records of sales follow-ups and performance reports.

Commercial & Marketing Initiatives:

• Drive advertisement sales including restaurant branding newsletters banners and exclusive digital campaigns.

• Promote digitalization of restaurant operations including splash pages white-label integrations and online payment adoption.

• Generate new revenue opportunities through upselling Talabats services and custom promotions

Qualifications :

• Bachelors degree in Business Marketing or a related field.

• 4-5 years of experience in account management/sales preferably in tech F&B or e-commerce

• Strong interpersonal and relationship-building skills.

• Data-driven mindset with the ability to analyze performance and generate insights.

• Proven track record in managing top accounts and leading cross-functional projects.

• Excellent communication negotiation and presentation skills.

• Self-starter with the ability to work independently in a fast-paced environment.

• Fluency in Arabic Language is a must

• Must be a resident in or willing to relocate to Abu Dhabi.

Additional Information :

Join Our Vibrant Team in Dubai at City Walk - Where Work Meets Innovation and Fun!

• Grow With Us: Were all about growth and recognition both professionally and personally. Your journey of development starts here.
• Diverse & Inclusive: With colleagues from across the globe our diversity is our strength. Everyones welcome in our inclusive environment.
• Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
• Fun & Community: Our company events cultural outings and sports activities arent just fun; theyre a way to bond with our amazing team.
• Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms weve got perks that make every day better.
• Health & Wellness: With sponsored healthcare and gym memberships we care about your wellbeing.

Remote Work :

No

Employment Type :

Full-time