Operations Lead (Card)
ملخص الوظيفة
- Lead project manage and launch Card/Pay projects to success with internal and external stakeholders
- Oversee and improve all operational processes and activities
- Ensure compliance with regulatory requirements and industry standards
- Work with internal and external stakeholders to monitor and analyze card operations performance metrics
- Manage vendor relationships and contracts related to card production and services while ensuring SLAs are met
- Handle escalated issues and complex cases related to card operations
- Ensure all card dispute operations are resolved in a timely fashion
- Ensure settlements and reconciliation are setup accurately
- Support all operations post project live with relevant stakeholders
- 8-10 years of relevant operations experience
- Experience in the card/payments domain
- Experience working with global teams including (product customer service tech risk and finance)
- Proven experience managing vendor relationships
المهارات المطلوبة
- مهارات إدارية
- إدارة المرافق والمنشآت
- التكنولوجيا الحيوية
- الإنتاج الإبداعي
- التصميم والتقييم
- الهندسة المعمارية
عن الشركة
Binance is a blockchain ecosystem comprised of Exchange, Labs, Launchpad, Info, Academy, Trust Wallet, and Blockchain Charity Foundation (BCF). Binance Exchange is one of the fastest and most popular cryptocurrency exchange platforms in the world, capable of processing over 1.4 millio ... اعرض المزيد