Office Manager

o Greet visitors and answer and direct phone calls

o Provide general support to visitors

o Receive and sort incoming mail and deliveries as well as managing outgoing mail and deliveries

o Monitor and maintain office supplies inventory and branded stationary including business cards

o Monitor and manage samples inventory, assisting with visitor gifts, seasonal gift baskets and the delivery of the same

Operations

o Manage contract and price negotiations with office vendors, service providers and office lease

o Manage and maintain company licenses, VAT certificates and agreements

o Responsible for office layout and maintaining IT infrastructure

o Maintain the office condition and arrange necessary repairs or maintenance work

o Ensuring that health and safety policies are up to date

o Plan in-house or off-site activities and conferences (local/international)

HR & Legal

o Maintain knowledge and update management about new rules and regulations related to labour, immigration etc.

o Manage and maintain residence visas and labour cards as well as liaise with PRO for renewals, changes or cancellations

o Prepare letters, NOC or salary certificates for employees as needed

Employees

o Manage and maintain employee personal records and contracts

o Prepare employees expense records on a monthly basis

o Responsible to negotiate and ensure every employee is covered with company health and travel insurance etc. .

o Liaise with travel agent to assist employees with flights, transport, hotel bookings and necessary visas for travel

o Manage vacation schedule and monthly reporting to Payroll

o Take care of arrangements for international visitors to the region

Office

o Responsible for office administration budgets

o Manage relationships with vendors, service providers and landlord ensuring that all items are invoiced and paid on time

Banking Relationship

o Manage all banking documents including service agreements, cheque books, updated POA/signatories

o Liaise with corporate Finance on banking relationship

Vendor Management

o Upload, process and track invoices in SAP workflow

Support Finance for ad-hoc requests

? First point of contact for consumer queries and complaints on SAP system and all social media platforms in the region