Key Account Manager

Role Summary:

We are looking for a dynamic and analytical Key Account Manager to join our team. This role will focus on developing and executing strategic plans to maximize the value of our key restaurant partnerships. You will be responsible for leveraging data insights managing cross-functional projects and ensuring our key accounts achieve sustained growth and success on the platform.

Whats On Your Plate:

Strategic Account Management:

• Define and execute comprehensive account strategies that align with Talabats business objectives and maximize revenue growth for key accounts.

Data-Driven Insights:

• Lead rigorous analysis of sales data customer insights operational metrics and market trends to guide strategic decision-making and identify scalable growth opportunities.

Project Management:

• Lead cross-functional projects involving multiple teams (marketing product operations finance) to optimize account performance enhance partner experience and implement new business initiatives.

Relationship Building:

• Establish and nurture strong long-term partnerships with key stakeholders at partner restaurants to ensure collaboration and mutual growth.

Performance Tracking:

• Establish robust KPIs and dashboards to track account health performance trends and project outcomes; communicate insights and recommendations to internal leadership and external partners

Negotiations & Renewals:

• Manage contract negotiations renewals and commercial terms to maximize revenue and maintain competitive positioning.

Market & Competitor Analysis:

• Stay updated on industry trends and competitors activities to adapt strategies and provide insights proactively.

Qualifications :

• Bachelors degree in Business Sales Strategy or a related field.
• 46 years of experience in account management strategic partnerships or commercial roles.
• Strong track record in owning strategic projects building cross-functional alignment and delivering results.
• Analytical thinker with a solid understanding of business data dashboards and performance metrics.
• Excellent communication and relationship-building skills.
• Self-starter with strong project management capabilities and attention to detail.
• Experience in e-commerce food delivery or tech is a strong advantage.
• Proficiency in CRM tools (e.g. Salesforce) and Excel or data dashboards.

Additional Information :

Join Our Vibrant Team in Dubai at City Walk Where Work Meets Innovation and Fun!

• Grow With Us: Were all about growth and recognition both professionally and personally. Your journey of development starts here.

• Diverse & Inclusive: With colleagues from across the globe our diversity is our strength. Everyones welcome in our inclusive environment.

• Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.

• Fun & Community: Our company events cultural outings and sports activities arent just fun; theyre a way to bond with our amazing team.

• Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms weve got perks that make every day better.

• Health & Wellness: With sponsored healthcare and gym memberships we care about your wellbeing.

Remote Work :

No

Employment Type :

Full-time