Cargo Agent

Cargo Agent IIQAF

Location: Dubai UAE

Employment Type: Full-Time

Company: IIQAF GROUP

About Us:

The IIQAF Group of Companies is a global leader in providing services in the Hospitality Information Technology Tourism Insurance Education Manpower Supply and Health Care Industries. Established in 1986 the company has grown to become a major player in the international market with operations in the UK Canada Singapore and GCC

Role Overview:

We are seeking a dedicated and detail-oriented Cargo Agent to join our dynamic team in the Leisure Travel & Tourism industry. As a Cargo Agent you will play a crucial role in ensuring the efficient handling transportation and delivery of various cargo materials. This position requires excellent organizational skills attention to detail and a commitment to exceptional customer service. You will collaborate with various stakeholders including airlines freight forwarders and customs officials to facilitate the smooth movement of goods both domestically and internationally.

Responsibilities:

• Process cargo bookings and prepare shipping documentation including air waybills customs forms and invoices.
• Coordinate with airlines freight forwarders and ground handling agents to schedule shipments and track cargo movement.
• Inspect cargo for compliance with safety and security regulations including hazardous materials handling.
• Communicate proactively with customers regarding shipment status delays or issues.
• Manage cargo storage and warehouse operations to ensure proper handling and inventory control.
• Resolve discrepancies and claims related to damaged or lost cargo.
• Maintain up-to-date knowledge of industry regulations tariffs and documentation requirements.
• Support continuous process improvements to enhance cargo handling efficiency and customer satisfaction.

Requirements:

• High school diploma or equivalent; additional certification in logistics or supply chain management is a plus.
• Previous experience in cargo handling freight forwarding or logistics preferred.
• Strong understanding of air cargo operations documentation and regulatory compliance.
• Excellent organizational and multitasking abilities.
• Effective communication skills both verbal and written.
• Proficiency with cargo management software and Microsoft Office suite.
• Ability to work collaboratively in a fast-paced team-oriented environment.
• Attention to detail and commitment to accuracy.

Qualifications:

• Familiarity with IATA regulations and air cargo security protocols.
• Knowledge of customs clearance procedures and international shipping standards.
• Basic math skills for calculating weights volumes and freight charges.
• Physical ability to handle cargo and operate warehouse equipment if required.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career growth.
• Collaborative and inclusive work environment.
• Employee travel discounts and perks within the leisure and tourism industry.
• Work-life balance with flexible scheduling options.

Job Type: Full-time

Pay: AED 5500.00 AED 7000.00 per month