Business Development Associate

Why This Role Matters

The Business Development Associate ensures the department operates efficiently keeps business data accurate and accessible and supports informed decision-making. By managing the CRM system training users and assisting in opportunity analysis and reporting the role enables the organization to identify assess and pursue strategic growth opportunities. It serves as the backbone of the Business Development Department ensuring seamless operations that directly impact the companys ability to make timely data-driven decisions and drive long-term success.

What Youll Drive

The Business Development Associate provides cross-functional support to ensure a unified business management approach across the organization. Primarily office-based the role supports the Department Head and BDOs in day-to-day tasks while managing the CRM system as the regional administrator and leading a group of super-users including training and guidance. The Associate ensures all business information is accurate up-to-date and processed efficiently into the CRM system supporting opportunity identification data analysis and reporting.

Essential Job Functions

CRM Platform Management

• Create and delete Projects Accounts and Contacts in the system.

• Update new information from internal and external sources.

• Maintain the system with regular clean-ups and modifications to improve usability.

• Manage CRM users and privileges act as regional administrator and lead 3-5 super-users.

• Deliver presentations and trainings on system usage.

• Coordinate and implement Group CRM policies and procedures with Head Office.

BDA Support

• Process and collate information from Business Development Officers into the CRM system.

• Support assessments of ventures and opportunities for management decisions.

• Assist in data mining for opportunities and market prospects.

• Provide early identification of strategic focus short-term and long-term prospects.

• Assist in data analysis dashboards and business forecasting.

• Support the Client Centricity initiative.

Business Reporting

• Produce monthly board and management reports.

• Update dashboards for meetings and analyses.

• Generate trend reports from market and internal CRM data.

Department Administration

• Draft formal correspondences such as Confidentiality Agreements and Expressions of Interest.

• Assist in document management including signatures and submissions.

• Support the coordination of internal and external meetings.

Qualifications :

• Have 3-4 years experience with data management CRM administration or related areas.

• Hold a degree diploma or certificate in Data Science and Management Information Systems.

• Work in the Construction Industry is beneficial but not required.

• Communicate fluently in English (written & spoken); Arabic and/or French is an advantage.

• Lead a service development plan for clients as a strategy to establish new lines of business.

• Demonstrate excellent interpersonal skills presentable and confident when speaking or presenting.

• Exhibit excellent communication presentation skills and computer literacy.

• Apply advanced problem-solving skills in a solution-oriented manner.

• Achieve results through others without formal line of authority.

• Manipulate the back-end of various CRM software such as Appitvo Zoho CRM Salesforce Insightly etc.

• Show a keen interest in MS Excel and produce and manage complex formulas.

• Learn and apply necessary formulas to produce dashboards in the CRM system.

• Remain interactive and proactive in administrative tasks.

• Handle multiple projects simultaneously and perform effectively under pressure.

Additional Information :

We believe our employees are key to our success hence we offer an inspiring working environment where our people feel rewarded & engaged. Career opportunities & training programs are offered to help you develop both personally and professionally and we offer attractive additional benefits to your monthly remuneration.

Remote Work :

No

Employment Type :

Full-time