Account Support Associate - Dubai

To comply with UAE nationalization law EY must hire nationals from UAE for this role

As an Account Support Associate (ASA) youll be a key member of our Business Support Services (BSS) team. The ASA program supports a wide range of service lines (Assurance Consulting Tax Strategy and Transactions making this a great place to gain exposure to new skills and progress your career.

The opportunity

You will work directly with highlevel clientserving professionals (partners/principals executive directors senior managers and managers) to drive project management and engagement coordination for EYs key account clientserving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients with a focus on maintaining the applicable professional standards.

Your key responsibilities

Youll likely balance your time between both project management and analytics. Well also look to you to audit and manage budgets and expenses along with compliance and due diligence.

Skills and attributes for success

• Manage stakeholder expectations project plans and communications and provide status updates as needed to continuously advance service delivery
• Gain a strong knowledge of the service line and the engagement EYs structure key personnel and EYs policies/procedures
• Act as the knowledge manager for the engagement team managing internal databases and/or portals designed to facilitate global team communications and coordination of gotomarket strategy
• Take complete ownership of engagement economics (e.g. hours/budgets/estimates to complete fees billings Work in Process spreadsheets) proactively collaborating with relevant team members to resolve any issues that arise
• Collaborate with the account team business development and resource management teams to achieve team goals
• Coordinate risk management processes such as engagement letters client continuance independence family tree preapproval and other regulatory requirements

To qualify for the role you must have

• Strong data analytics and Excel skills (e.g. pivot tables)
• Excellent oral and written communication skills
• Excellent listening influencing interpersonal and presentation skills
• The ability to address all relevant information/data and develop practical approaches to answering problems
• A creative and curious approach to tackling complex challenges leveraging internal tools and resources to achieve favorable results
• A resultsoriented approach to drive improvements in engagement economics (financial systems relationship management tools revenue pipeline sales cycle reports risk assessments)
• A proven ability to work independently with minimum supervision and collaboratively with virtual teams
• An ability to effectively manage concurrent projects and prioritize multiple tasks including multilocation coordination
• The capability to meet tight deadlines performing finequality work and diligent followup
• The ability to summarize and conclude activities applying appropriate documentation standards and lessons learned
• The capacity to protect confidential and proprietary information

Ideally youll also have

• A background in a direct client service role
• A bachelors degree

What we look for

Were most interested in people with big ideas who arent afraid to voice them. Youll need a proactive approach to work and the curiosity to seek out new challenges without being pushed. If youre ready to make a real contribution to our goal of building a better working world this role is for you.

What we offer

We offer a competitive compensation package where youll be rewarded based on performance and recognized for the value you bring to our business. Plus we offer:

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above please contact us as soon as possible

The exceptional EY experience. Its yours to build.

EY Building a better working world

EY exists to build a better working world helping to create longterm value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.