Sr. Manager Assortment

Role Summary:

The Sr. Manager Assortment will lead the strategy performance assessment and continuous optimization of Tmarts assortment across all operating countries. This is a critical regional role with direct impact on customer acquisition retention satisfaction and overall business profitability.

Assortment is the most influential lever within the organization shaping customer experience basket size (ABV) and order frequency. Given its complexity balancing data-driven insights with market nuances and subjective judgment this role requires a highly experienced leader capable of driving alignment and execution across multiple stakeholders and markets.

Whats On Your Plate:

Assortment Strategy & Performance Management

• Own and evaluate the end-to-end performance of Tmart assortment across all countries.

• Identify assortment gaps and opportunities through deep analysis of customer behavior sales trends and category performance.

• Define and drive assortment optimization strategies to improve key business metrics including ABV conversion and retention.

• Monitor and assess the performance of newly listed SKUs recommending country-specific action plans.

Assortment Optimization & Efficiency

• Lead assortment rationalization initiatives to improve efficiency reduce redundancy and optimize inventory health.

• Develop and execute strategies for the liquidation of discontinued or slow-moving stock.

• Leverage search data and customer demand signals to inform assortment planning and expansion.

Category & Product Management

• Oversee both front-end (customer-facing) and back-end (inventory and supply) categories.

• Ensure the right mix of brands suppliers and products tailored to each market.

• Continuously refine category strategies based on performance insights and market dynamics.

Stakeholder Management & Collaboration

• Work closely with local commercial heads category managers and country teams to align on priorities and execution.

• Influence and drive focus across countries ensuring consistent adoption of assortment initiatives.

• Partner with central teams to implement regional assortment frameworks and best practices.

Data Analysis & Business Impact

• Utilize a wide range of data points including sales velocity availability customer relevance and financial performance to assess assortment effectiveness.

• Understand and manage the impact of assortment decisions on P&L cash flow and profitability.

• Drive initiatives that directly influence basket size (ABV) and order volumekey levers of business success.

Project Leadership & Problem Solving

• Lead complex cross-functional projects that impact customer experience and financial outcomes.

• Navigate ambiguity and develop actionable solutions for multifaceted assortment challenges.

• Ensure timely and effective implementation of initiatives across markets.

Qualifications :

• Proven expertise in Category Management Assortment Strategy and Range Optimization within grocery retail e-commerce or Q-commerce environments

• Strong commercial acumen with the ability to translate customer demand market trends and supplier dynamics into profitable assortment decisions

• Advanced data analytics capability with strong command of Excel SQL BI tools (Looker Power BI Tableau or similar) and ability to turn data into clear actions

• Deep understanding of customer behavior missions basket dynamics search demand and conversion drivers

• Experience building scalable assortment frameworks across multiple markets store formats or clusters

• Strong grasp of rationalization methodologies including productivity analysis duplication removal substitution logic and lifecycle management

• AI fluency with a transformation mindset; able to leverage automation predictive tools and emerging technologies to modernize commercial decision-making

• High ownership mentality with the ability to independently lead ambiguous high-impact initiatives end-to-end

• Excellent stakeholder management skills across Commercial Operations Supply Chain Finance Product and senior leadership

• Strong communication and executive storytelling skills; able to simplify complex topics into decision-ready recommendations

• Fast-paced operator comfortable balancing strategic projects with weekly business performance management

• Experience in MENA or multi-market regional environments preferred

Additional Information :

Join Our Vibrant Team in Dubai at City Walk Where Work Meets Innovation and Fun!

• Grow With Us: Were all about growth and recognition both professionally and personally. Your journey of development starts here.

• Diverse & Inclusive: With colleagues from across the globe our diversity is our strength. Everyones welcome in our inclusive environment.

• Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.

• Fun & Community: Our company events cultural outings and sports activities arent just fun; theyre a way to bond with our amazing team.

• Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms weve got perks that make every day better.

• Health & Wellness: With sponsored healthcare and gym memberships we care about your wellbeing.

Remote Work :

No

Employment Type :

Full-time