YourLiebherrCareer Service Engineer & Aftersales Coordinator
ملخص الوظيفة
Responsibilities
Field Service & Site Operations
Execute erection commissioning and troubleshooting concrete batching plants and related equipment
Perform diagnostics across mechanical electrical hydraulic and control systems
Support planned maintenance breakdown interventions and plant upgrades
Supervise plant modifications retrofits and technical site works
Provide operator and maintenance training on-site
Aftersales Coordination & Technical Interface
Coordinate technical aftersales cases with factories and internal stakeholders
Follow up on warranty topics technical escalations and service actions
Support spare parts identification and service offer preparation
Maintain structured tracking of open service cases
Support customers with equipment optimization and lifecycle topics
Automation Electrical & Control Systems
Work with PLC-based control systems HMIs and plant automation
Read and interpret electrical schematics and control logic
Support diagnostics and minor control modifications
Assist with electrical panel verification and troubleshooting
Interface with factory automation teams when required
Customer & Dealer Engagement
Engage directly with customers on technical and after-sales matters
Support dealers with technical guidance and escalation coordination
Participate in customer meetings when technical alignment is required
Strengthen customer confidence in Liebherr service capabilities
Internal Coordination & Continuous Improvement
Work closely with the Division Head to support aftersales process improvements
Share structured field feedback to support product and service enhancements
Ensure compliance with reporting company policies and HSE standards
Balance field assignments and office coordination responsibilities
Competencies
- Diploma or bachelors degree in mechanical Electrical Mechatronics Control Engineering or related engineering/technical discipline
- 58 years of hands-on experience in industrial plants construction equipment or heavy equipment service
- Experience with concrete batching plants or similar process equipment is an advantage
- Strong electrical and automation troubleshooting competence is required
- English written/ spoken fluently
- Willing to work overtime as well as on weekends or on call duty
- Basic knowledge of MS-Office
- Team Player
Our Offer
Opportunity to work with an industry leading manufacturer
Dynamic hybrid regional role
Competitive salary and benefits
Ongoing technical training and development
Exposure to advanced concrete technology and automation systems
Start Date: immediately
Please note ONLY shortlisted candidates will be contacted
Have we awoken your interest Then we look forward to receiving your online application.
Liebherr - One Passion. Many Opportunities.
Location
Liebherr Middle East FZE.
Plot No. 10508 P.O. Box: 2540
Dubai
United Arab Emirates (AE)
Required Experience:
IC
عن الشركة
Liebherr is not only one of the world's largest manufacturers of construction machinery. The around 51,000 employees in more than 50 countries help to