Problem Manager
موقع الوظيفة:
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ملخص الوظيفة
Location: Abu Dhabi UAE
Employment: Full Time
Industry: AI and IT Company
Sector: Government Entity
Contract: 1 year extendable
Experience: 79 Years
Role Overview
Drives root cause analysis and long-term resolution to reduce recurring incidents.
Key Responsibilities
Create problem records for priority incidents
Lead RCA and corrective action plans
Reduce incident recurrence through proactive strategies
Maintain problem management documentation
Provide trend and statistical reporting
Required Skills & Certifications
ITIL 4 Problem Management
High Velocity IT (HVIT)
Strong RCA and analytical skills
المهارات المطلوبة
- Restaurant Experience
- خدمة العملاء
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- إدارة المطاعم
