Front Desk Coordinator
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Front Desk Coordinator IIQAF
Location: Dubai UAE
Employment Type: Full-Time
Company: IIQAF GROUP
About Us:
The IIQAF Group of Companies is a global leader in providing services in the Hospitality Information Technology Tourism Insurance Education Manpower Supply and Health Care Industries. Established in 1986 the company has grown to become a major player in the international market with operations in the UK Canada Singapore and GCC
Role Overview:
We are seeking a highly motivated and professional Front Desk Coordinator to join our esteemed establishment in the Leisure Travel & Tourism industry. The Front Desk Coordinator will be the first point of contact for our guests playing a critical role in ensuring a warm and welcoming atmosphere. This individual will be responsible for managing the front desk operations providing exceptional customer service and promoting a positive experience for all visitors.
Responsibilities:
- Greet and welcome guests promptly and professionally providing assistance and information as needed.
- Answer screen and forward incoming phone calls in a courteous manner.
- Manage visitor sign-in and ensure security protocols are followed.
- Schedule and coordinate appointments meetings and conference room bookings.
- Handle incoming and outgoing mail and deliveries efficiently.
- Maintain a clean organized and inviting reception area.
- Support administrative tasks such as data entry filing and document preparation.
- Collaborate with team members to address client needs and facilitate smooth communication.
- Assist in coordinating travel arrangements and logistics when required.
Requirements:
- High school diploma or equivalent; additional education in hospitality or administration is a plus.
- Proven experience in front desk customer service or administrative roles preferably within the Leisure Travel & Tourism sector.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask effectively.
- Proficiency in MS Office Suite and familiarity with booking or CRM systems.
- Professional appearance and a friendly approachable demeanor.
- Ability to remain calm and composed under pressure.
- Flexibility to adapt to changing priorities and schedules.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for professional growth within the Leisure Travel & Tourism industry.
- Supportive and inclusive work environment.
- Access to industry events and training programs.
- Comprehensive health and wellness benefits.
Job Type: Full-time
Pay: AED 6000.00 AED 7000.00 per month
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